18
December
2015

The Anaerobic Digestion Update: Using Operational Efficiency & Better Policy to Solve Current Challenges

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EPISODE SUMMARY

In this episode, we bring you a detailed update on the current status and challenges facing the Anaerobic Digestion sector today. With industry experts Jing Liu and Mario Rosato, we discuss the need for a better understanding of the AD process to improve operational efficiency, policy changes that support renewable energy and environmental safety, and for closed-loop systems that favour local abundant feedstocks over the use of energy crops.

And in part two of our episode, we bring you a briefing from Ecomondo 2015, sharing insights from the key figures we spoke to at the event last month. You can find video briefings and material from this event on our Events Page.


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EPISODE SLIDESHOW

 

Main picture by Peter O’ConnorSome rights reserved.

 

Transcript: 

State of Biogas Today – Operational Efficiency and the Volume-Driven Approach

 

THE ORGANIC STREAM: So today we’re going to be talking about the state of the anaerobic digestion sector today, and what we need to do in order for the sector to expand and improve, and you both have many great things to say on this matter. But when we were discussing the content of the show together, the key point you both brought up was that the A.D. industry is not focusing enough on optimising operational efficiency in biogas plants. So for our audience, we should start with a simple introductory question. So Jing, can you tell us what operational efficiency is, and what does it look like for A.D. or biogas plants?

 

JING LIU: Well first of all we need to understand the difference between the efficiency and the performance of the operation. Also, I think the efficiency and performance should match the goal of the process – the goal of the operation needs to be clarified. In fact, the goal of the operation might vary. For instance, in the traditional operation for waste and wastewater handling, the goal is to match the discharge standard. However, for renewable energy production, the goal is to maximise the energy production and to insure the profitability by improving the utilisation of the process unit, and increasing the mass and the energy throughput. And there might be conflicts between those two operational goals. So finding a balance is the key. We need to know that it’s seldom the case that plants are designed for optimum performance.

 

TOS: Right, so they’re not always designed with this in mind. And Mario, can you share your thoughts on this as well?

 

MARIO ROSATO: Yes, I have more field experience in this sense, and I can say that an anaerobic digestion plant can be considered optimal if it has been designed to be optimal by producing the maximum amount of methane per cubic meter of digester, and producing the maximum amount of methane per tonne of feedstock fed to the digester. These are usually opposite criterions, because one excludes the other. And at the same time, the plant must be stable enough in its operation – and I mean stable in the sense of maintaining a constant gas production with varying quality and quantity of feedstock, which is quite a tough goal to reach. So this is why a plant, to be optimal, must reach a compromise between these opposite constraints in the management.

 

TOS: Okay so it’s all about compromising, which can be quite tricky. So Mario, if there isn’t a focus on operational efficiency, what is the focus? Can you maybe give us a brief overview of the AD sector today in terms of the trends?

 

MR: Yes. In the European Union and the United States, the trend is to build plants as big as possible. The reason for that is a kind of economic scale. Usually the plant builders say that plants must be very big in order to be stable in operation, which is not completely true. A plant is not more stable or efficient because of its size; the plant is efficient because of its management. The other extreme is India or China, where the policies have lead people to build very small plants, usually at household level. In this case, the plants are poorly managed but nevertheless they are efficient for the scope they have, which is just to produce a bit of energy for household use.

It must be noted that regardless of the different national policies towards big or small-scale plants, there is very little political drive to make the plants efficient. It’s a pity, because a plant, which is not efficient in its operation, regardless of the size, produces a digestate, which is usually used as fertiliser, but if the plant is not efficient enough that digestate is not completely digested. This means it still has a residual methane potential and this residual methane potential means that greenhouse gasses will be emitted to the atmosphere. So the main environmental benefit of anaerobic digestion is being lost because of inefficient management. And on the other side, if you see the management of the plant from the economical point of view, an inefficient process is not extracting all the methane possible from that feedstock, so the result is that the economic performance of an inefficient biogas plant is also poor.

 

TOS: Okay so inefficient management is impacting the profitability of biogas plants – whether they are big or small, as well as the environment and there is very little political drive to change this at the moment. Jing would you agree here?

 

JL: Yes I fully agree, but maybe I should add some additional comments. In my point of view, a big plant does not necessarily have high efficiency, although big biogas plants should have a much higher interest in achieving high efficiency because the economic and performance impact is so big. But unfortunately this is not always the case. The businesses are focused on the plant construction and really little has been done to ensure a better understanding of the process, the process dynamic – basically, how to improve the operation.

So as a consequence, in many cases we treat the biogas digestor or plant as a “black box” machine. People receive unknown substrates and just dump them in, without knowing what they’re putting into the plant – and how can you expect to get an efficient and stable performance without knowing what you’re dealing with? In fact, the A.D. plant should be considered as, for example, a bacterial farm, or living organism – just like an animal farm that requires care and follow up. So we need to really care for the healthy level and growth of the bacteria, make sure they’re in the best condition to be able to convert biomass to bioenergy. So this is the situation. Even though the European biogas industry is considered more advanced in general, I think this also applies to European counties as well. So the situation really applies to the whole biogas sector, which urgently needs to improve.

 

Energy Crops & Other Current Challenges For Anaerobic Digestion Industry

 

TOS: So right now we’re operating without much knowledge of the process itself – and there are a lot of areas that the sector needs to improve on. Mario, you’re quite aware of the issue on the ground, can you share an example of the environmental and economic consequences of our current situation?

 

MR: Yes, I know the Italian biogas market well, and in the Italian reality, the industry does not earn money on making efficient plants or on the engineering of the plants, what actually gives money to the plant builders is the size. That is – the amount of concrete casted, or the amount of steel employed for building the plant. So this means that such gigantism can only be reached for plants which are in the range of a hundred kilowatts to one thousand kilowatts. And these plants are mainly designed for running on corn silage. Corn silage is not necessarily the most sustainable feedstock for making biogas, but it is very stable in its production, and so since said plants are owned by banks and capital groups, this substrate somehow ensures the owner of the plant that he will be able to recover the investment in a certain amount of time and have a certain profitability.

But if we analyse some statistics that have been conducted by an agricultural association in Italy, in this moment ninety percent of the energy produced in such biogas plants comes from the corn silage, and not from the manure. And on the other side, only a small amount of the manure (let’s say about ten percent) is actually being digested. The ninety percent remaining manure is just being thrown to the field without being digested, so the ecological potential of anaerobic digestion is being lost, which is actually polluting the manure before sending it to the field as a fertiliser.

 

TOS: Right, so instead of using the available manure, they’re growing energy crops, which goes against the notion of sustainable distributed energy and closed loop systems.

 

MR: Sure. Another aspect is that growing corn requires a lot of fossil fuel input for pumping water, etc. So producing electricity with biogas means that about sixty percent of the total potential energy of the biogas itself is being lost as heat. This energy lost as heat must be added to the energy put to the cultivation of the corn. That means that altogether, the amount of Co2 emissions to the atmosphere is higher compared to other renewable energies.

Finally, these plants that are owned by banks and capital groups were built with the purpose of benefitting state subsidies. So it’s actually the Italian citizen who is paying for the subsidies for renewable energies, and this means an increase in the cost of the electric bill; and a kind of unfair social treatment of the resources, because that excess money being paid by the citizen is going to banks and capital groups which sometimes are foreign and they then take the money out of the country. So the volume driven approach has brought, at least in Italy, an increase in greenhouse gas emissions, a decrease in biodiversity, and to the rise of citizen committees who are protesting against biogas plants – even those plants that are run correctly.

 

Designing the Anaerobic Digestion Plants of the Future

 

TOS: So this approach is really doing damage to the whole industry, the environment and the local citizens in Italy. So clearly something has to change, and we’ll be focusing on this change now. Jing – can you tell me your thoughts on what we should be doing – where should our focus be, what are the challenges we face, and how should we approach planning and designing A.D. plants in the future?

 

JL: Well this is rather a big question! Although I mentioned that the A.D. industry has focused on plant construction and not on improving the operation, I want to emphasis that this doesn’t mean construction isn’t important. It is super important to make sure that design, construction and operation are tightly connected to each other. I consider the following challenges or aspects that are important to address:

The right technical knowledge and facility that’s well able to increase the efficiency of the plant and consequently lead to a more profitable operation. The right feedstock is super important. Feedstock is the fuel for the A.D. plant. Without knowing the feedstock or how to properly select and manage feedstock, it’s hardly possible to enough good quality fuel to power the A.D. plant. I mean, this is the number one priority in many cases.

The second aspect is having the right plant design and construction. In reality, this is not always the case. Imagine that the steering wheel is locked when you drive a car – how can you turn your car? If there’s an object in front of you, you will hit the object. That’s sometimes the situation in the A.D. plant. So the future biogas plant and design should meet the new operational demand.

The third challenge, or aspect, that I’d like to bring up is that we really need to have the right instrument, process optimations, and supervision control. Nowadays, many A.D. plants lack basic instrumentation needed to understand the status of the operation. In the control world we say, “If you don’t understand the process, you are never able to control the process”. With too little process information it’s impossible to steer the process towards optimum conditions. So there is an urgent need and we need to get more information and analyse more.

The last aspect that I’m thinking about is having sufficient process knowledge and competence of the operator. Again, even if you get all the infrastructure – the right fuel, the right plant, the right instrument – somebody still has to manage, or drive, it. And this requires knowledge and competence of the operator. Only in this case can the industry move forward.

Quite often I use two examples. In one I refer to the A.D. plant as a bacterial farm, and in the other I refer to it as a car. A car is like the biogas plant itself, and you need a good car. The fuel is like the feedstock, and you really need the right feedstock to feed into the plant. And the driver…even if you have the best car and the best fuel, the car doesn’t move without a skilled driver. It’s the same for the biogas plant. You need to have experienced, knowledgeable operator and process engineer to steer the operations.

 

TOS: So with the right technology, knowledge and training, AD plants can greatly improve their operation. I’d like to discuss an example of how exactly this can work on the ground, and the benefits it can have. Now, Mario, you were involved in rescuing an AD plant in Italy – where the owner had invested millions in trying to figure out what was going wrong with their plant. The plant was rated as 1 mega watt, but only reached 60% in its of its capacity even though they were feeding it with more than 50 tons/day of corn and triticale silage. So Mario you were brought in to help figure out what the problem was, and – tell us what you did to find the answer?

 

MR: So most of the time, the plant is being fed with fifty tonnes per day of corn silage, which is a lot of money if you consider the fact that corn silage is a valuable feedstock. And the problem was easily solved with just eighteen thousand euros. This amount was used to install a small laboratory in the facility. I trained the workers of the plant – who are not engineers or biologists, they are just manual workers. And this plant, I must say, was under-dimensioned, so I focused the strategy on producing the maximum amount of methane given the size of the plant. So I trained the workers to check the potential of the corn silage with the laboratory. We did some experiments with different mixtures of silage, cow dung, chicken dung, and some minerals that tend to activate the biological activity of the bacteria.

So after a couple of months of tests with the instruments, we identified where the problem was. It was a lack in minerals, which was caused by using corn and triticale as feedstock. By adding these minerals – which are just mineral fertilisers that can be bought in any agricultural shop – the owner of the plant was able to bring the electrical production from a hundred and ten kilowatts to nine hundred and ninety-nine kilowatts, which is the legal limit allowed for that category of plant in Italy. So since then it’s been more than one year and the plant has been running stably. And I noticed a secondary situation as well, that the people working in that plant were highly motivated. You can imagine that going around with a dumper or bulldozer, loading silage from the trench and loading that in the digester is not a very interesting or amusing job – it’s quite a dead-end job. These people are now motivated because they’re not manual workers anymore, they are laboratorists. They are in charge of a very sophisticated instrument. Now any time they do something, they know why they are doing it, which is quite important because they are ready to assume risk and responsibility. So that is a side-effect that was quite positive for the operation of the plant and demonstrates that professionalisation of the operators is of utmost important to bring the plant to an optimum working condition.

 

Policies & Government Action Needed to Support Biogas & Renewable Energy

 

TOS: So it’s really a shift in perspective – that the AD plant is a biological organism, or farm, and the workers are laboratorists/biologists rather than just operators. So that’s a great example of how this can work…

So we’ve covered a lot of the challenges and what needs to be addressed for the sector to be successful. But let’s talk about the bigger picture. For example – when we talk about increasing efficiency, it’s hard to justify increasing the quality and quantity of the output if there is no support or market for them. So Jing, I’ll put this to you: what key steps do we need to take for the sector to move forward in terms of policy and political support?

 

JL: If you look at nowadays, biogas has been generating quote an interest in the last decade, in particular we see the transition from using A.D. technology for only waste handling towards combined waste handling and renewable energy production. Even though right now the price of the energy is low, in the long we all know that the basing our economy on fossil fuels is not sustainable – not only because of the cost, which will increase as there’s less and less fossil fuel and will create the greenhouse gas effect – but it will also have a negative impact on national security. Fossil fuels are not always equally distributed, so there are national security issues as well. So that’s also the reason why we’re coming out with renewable energy, and so on. But just in recent years the renewable energy is not as developed as it should be because of the return of investment – maybe it takes too long, and so on.

In my point of view, moving from fossil fuel to renewable is a decision of the politicians, because we are in the transition based on the energy sources of one of very few big players towards renewable – which should be operated and managed by many ´, many local players. Locally produced, locally utilised, and spreading out the risk and so on. And this is actually a political decision – it’s not only marketing, it is a decision. And that’s one aspect.

In my point of view, the market competition is also a bit unfair. Indeed, renewable energy is still in the relatively early stage and the market maturity and business model maturity is not as well established as it should be, compared to fossil fuel. And people say that there is too much support or too many subsidies for renewable energy, but in fact actually, the fossil fuel, I think, is getting much more support from the government or from the big players.

So my message is: we know the current energy system is not sustainable. We need to move from the fossil fuel economy to renewable – there’s no doubt about that. It’s for our future generations. And that’s actually a decision for the government, and government need to provide infrastructure and policy support to facilitate, grow and mature the business and help renewable companies move in that direction. It is also important to make sure there will be many, many local players involved in renewable energy production – it’s not one or a few big players. And that’s very important because that’s a great way to create jobs, which is another big benefit. So I think, once again, that this is a political decision and without the right political support, this industry will find it hard to move forward.

 

TOS: Great answer, Jing, really interesting points. Mario, what are your thoughts on this?

 

MR: In my personal opinion, the policies should incentivise the use of anaerobic digestion mainly for waste management. In that case the subsidies should go to those who demonstrate the lower greenhouse gas emissions. The biggest value of anaerobic digestion is the ecological value, apart of producing energy. It’s a way of reducing greenhouse gas emissions to the atmosphere, and to produce a fertiliser that means saving fossil fuel energy for the production of chemical fertilisers. So these repercussions have an enormous value from the political point of view. Compared to other energies, anaerobic digestion is probably the best technology that allows a complete circular economy.

On the other side, the education is also very important. In order to drive a truck, you need to have a special license and undergo a lot of exams, which is absolutely logical because if you don’t know how to drive a truck, you can cause a lot of accidents. How can you explain, then, that nobody has ever thought about imposing the need of having a license for managing a biogas plant? An average Italian biogas plant has the power of ten trucks, and the damage it can cause to the environment if not correctly managed is enormous – it’s really a big environmental threat. So education of the operators of the plants is of utmost importance in my opinion. And this is an aspect that the policy makers have not considered until now.

The other aspect is that a biogas plant, if correctly and rationally managed and run with adequate instruments that can measure the methane potential of the feedstock, can be run on any feedstock – that means many residual feedstocks. And this is the most sustainable way to obtain energy, rather than cultivating energy crops. So this is another aspect that in many countries in the European Union is missing. Many policies are still pushing the cultivation of energy crops instead of the production of energy with waste through anaerobic digestion.

 

JL: I was thinking about adding one thing. I fully agree that the education and knowledge transfer is critical on the professional level, but I think also it’s very important to increase the public awareness – not just for the people but also politicians. There has been an increasing scare, you can say, about A.D. People say, “Oh, A.D. and biogas process is too complex”. It is a complex process, but it can be well managed. It is a naturally, existing biochemical process, and what we need is just to intensify it and make it more efficient. And with the right education and increased public awareness, I think we can utilise this gift from nature and get the most out of it.

 

Seldom can you find technology that can handle all kinds of biodegradable waste and stabilise it (which we need to do anyhow because waste is always there), and at the same time generate renewable energy. There’s no other technology that I can think of that’s comparable. So what we need is education and knowledge transfer to make sure that we see the benefit, we know how to operate it, and we create a good policy to support the development. Then, with this all in place, the right technology and good technology will naturally move to the sectors and be utilised, and consequently we will have much more profitable, economic, feasible and efficient process – and we can gain the benefits from the A.D. process.

 

Interview End.

 

TOS: That was Jing Liu and Mario Rosato sharing their insights and experiences on the state of the AD sector today – and giving us some very interesting points to think about.

 

From the discussion, we learned that first of all, we are not prioritising efficiency in plant operation today and this is having a negative impact both for the plant and for the environment. We need to build plants with efficiency in mind, invest in the right technology and in education and knowledge transfer systems so that plants can be run stably and efficiently, and feedstock can be managed properly. Education and understanding seemed to be key for both our guests. As Jing described – if the A.D. plant is a car, without a skilled driver in the front seat, the car will go nowhere.

In terms of impacts on the environment – policy played a huge role in our discussion today as well. We heard from both Jing and Mario that policy which favours large-scale plants and the use of energy crops – as opposed to using locally abundant feedstocks and closed-loop systems – has lead to higher greenhouse gas emissions, a reduction of biodiversity and even a bad public image in the case of Italy, for example. A political decision needs to be made to support renewable energy and more small and local players, in order to build a truly sustainable AD sector, and plants should be rewarded for low greenhouse gas emissions.

So, we have a lot of work to do, it seems, to get where we want to be. Let’s make it happen!

 

Briefing from Event: Ecomondo November 2015, Rimini Italy

 

TOS: The Organic Stream team were at Ecomondo last month to take part and report on the event. For those who don’t know, Ecomondo is the largest showcase in the Euro-Mediterranean area for advanced and sustainable technology for processing and recycling all kinds of waste. The event takes place in Rimni, Italy and was four days of conferences with over a thousand international speakers, and an expo with 1,200 companies taking part.

This year the focus was on the green economy and how Italy is currently focusing on boosting the green economy in the country. The key message seemed to be that building a green and circular economy is possible today, and that they will play a central role in all industry sectors. Of course, there are challenges to face, however the companies and enterprises attending the expo were eager to find and demonstrate solutions – showing that there is an appetite for change.

This year saw the introduction of new areas to focus in the circular economy context areas – particularly food, biorefineries, and integrated water cycle management.

 

The generation of waste in the food system was a popular topic – as was the conference “Towards a zero-waste food chain: enabling technologies for the sustainability of the food industry and waste management in a perspective of circular economy”. Many different topics were discussed: the importance of separate collection schemes for organic materials, charges for pay as you throw systems, improving process efficiency in the food-chain, and strategies to reduce raw material losses. During this conference, we caught up with a few key figures to discuss the main points of interest at the event, and get more of a sense of the Italian situation.

We caught Marco Ricci – Chairman of the Working Group on Biological Treatment of Waste at the International Solid Waste Association, and former guest of our talk show – and he filled us in on the importance of biowaste recycling for Italy, and the challenges they’re currently facing.

 

MARCO RICCI: Italy source separates roughly fourty-two percent of all municipal solid waste, and biowaste is the key element to reach this result. One of the challenges is to expand the separate collection scheme of biowaste to the southern region where there is a lack of composting and anaerobic digesition infrastructure and where the separate collection schemes are realised spot-wise and not on a general area. The other point is that we had a recent report by the Italian environmental agency, which shows that intensive recycling schemes for municipal solid waste, including biowaste and especially food waste, are highly cost competitive to traditional solutions, which just rely on low recycling rates and high rates of landfilling and disposal.

 

TOS: Exciting news from the report that helps to support separate collection, which many municipalities in Italy have been having great success with as well.

Now, how to manage and the resources in rural areas was another key theme, and something that we sometimes tend to neglect when we discuss sustainability. Here is Fabio Fava, coordinator of the scientific committee for Ecomondo, sharing his thoughts on the matter:

 

FABIO FAVA: There are for sure new areas on which, in my view, we should work more in the future. Over sixty percent of the lands that we have in Europe are rural areas in which the environment is different from more populated ones. Often we are not exploiting the potential of this area in an efficient manner. So we need strategies and research and innovation tailored for promoting small industrial activities in this area – industrial means agricultural companies also – that are exploiting in the proper way the biodiversity that are specific for those areas.

 

TOS: There was much to cover over the course of the event, but particularly interesting was our chat with Andrea Miorandi – Ex-Mayor of Rovereto City, who implemented a separate collection scheme there. Mr. Miorandi was keen to stress the importance of citizen engagement in implementing organics recycling schemes, and shared some inspiring words that really summed-up the feeling at Ecomondo – that we’re ready to change.

 

ANDREA MIORANDI: The biggest challenge is to make citizens be participants in a good project. Citizen awareness and participation are the biggest challenges for these projects. Citizens must become protagonists even before the local administration or local authority. And we started a communication program that is both precise and locally-based. Well-informed citizens are enabled to participate in separate collection recycling. Citizens also need to be rewarded and local authorities need to thank citizens once expected results are reached.

Citizens must understand that their power in sorting waste end up a good result in recycling for a better future and as an investment for the future of their children. I do suggest that other mayors not fear to introduce revolution in the scheme and demand for changing its habits regarding waste collection. Citizens are ready. New generations fully understand how important it is to preserve the environment.

 

TOS: So that’s it for our round-up of the Ecomondo 2015 highlights, and for our episode today. I hope you enjoyed the show! For a longer briefing from Economdo, head over to our Events page where you will find resources, pictures and video briefings from the key figures we spoke to.

 

End.

19
November
2015

The Final Frontier: Best Practices for Organics Recycling in Multistory Residential Buildings, Part 2

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EPISODE SUMMARY

In part one of our Best Practices episode, we took a look at strategies for building strong partnerships and for a successful roll-out. In this final episode, we’re picking up where we left off. We explore San Francisco’s best practices in gaining trust with their outreach strategies; go in-depth with Seattle’s excellent education program; demonstrate the hands-on tracking system in Los Angeles; and discuss key policy measures that can impact a program’s success.

Links to other episodes in the Series:

Episode 1

Episode 2

Episode 3

Episode 4

 

MADE POSSIBLE BY STREAMSORT

Streamsort is a data collection tool designed for quick, easy and accurate material characterisation studies and analysis in the waste management sector. The use of data today is still based on archaic methods of collection and analysis. Streamsort brings data collection technology to the next level, by removing the cost of data entry, reducing the risk for mistakes, and making compelling and analysing data much easier. Request a free demo on www.streamsort.com.

 

FEATURED EVENTS

The International Compost Roundtable, a side-event of the COP21 Climate Conference. December 4th, 2015. 14:45-18:30. Le Bourget, Paris.

This event will bring together leading practitioners, cutting-edge researchers, and Global South representatives of local farming and cooperatives of waste pickers to look into the climate solutions around organic waste, particularly exploring the intersection between zero waste and agroecology. In cities around the world, practice is showing that tackling organic waste is key; while being part of the problem, its proper management in composting can turn it into a real solution for soil depletion, emission reduction from landfills and use of chemical fertilizers.

 

COMPOST 2016. January 25th to 28th, 2016. Hyatt Regency – Jacksonville, Florida, USA. Organised by the United States Composting Council.

Join the USCC at the world’s largest composting conference and exhibition for the organics management industry. Hear the latest from industry leaders about solving challenges in collecting organics, manufacturing and using compost, and producing renewable energy from organics. Visit their composting tradeshow to see the latest in equipment and tools for effective programs.  of particular interest to listeners of this program will be the Session on Measuring Diversion Improvements from Enhanced Tenant Engagement at Multi-Family Dwellings, presented by Lily Kelly of Global Green.

 

EPISODE SLIDESHOW

 

Main picture by Stefan Oh. Some rights reserved.

Transcript:

CHAPTER 5: DOOR-TO-DOOR OUTREACH STRATEGIES AND LOBBY EVENTS

 

THE ORGANIC STREAM: We left off episode three discussing Milan’s outreach campaign as part of their roll-out strategy. One of the key ingredients of their campaign was meeting tenants face-to-face in the apartment buildings, or at community meetings. This is the cornerstone of any outreach campaign.

I want to look at this in a little more detail, because engaging tenants is not always as simple as just heading over to the building and knocking on the door. It’s about gaining trust.

In episode two, we discussed in detail the importance of understanding the demographics you’re working with – reaching people where they are – either online or offline, at community gatherings, social media spaces, television, on the street at local festivals, and so on. Also making sure to have native speakers of the different languages on staff is crucial. This can go a long way to getting people to engage and to trust you. But there is more to it than that. Program coordinators have a few extra tricks up their sleeves to get people in apartment buildings interested, engaged, and willing to attend meetings.

Remember Alexa Kielty, member of the residential zero waste team at the San Francisco Department of Environment?

Well, Alexa told me a lot about their outreach work, and I was really impressed. We covered San Francisco in great detail in episode one and two, and as we know their zero waste strategy is one of the most impressive zero waste initiatives. In terms of organics recycling in multi story buildings – all residential buildings with less than six units separate their organics, and eighty percent of large-scale residential buildings do the same. Right now, San Francisco is focusing on the remaining twenty percent to close the gap, and because of this they have started to really hone-in their outreach strategy.

Alexa told me that in San Francisco, staff work directly with building managers to create individualised outreach program for the building – again, this means working with different demographics, customising the outreach materials, and so on. They also go door-to-door to deliver kitchen caddies and outreach materials year in, year out. Because of this, they have some great experience in knowing what to do to gain people’s trust and make it work…

 

ALEXA KEITLY: After we set up the programs, we have a whole outreach team called Environment Now, which is a green careers program – so, somewhat of a job training program. We hire from the community so we get a lot of native Spanish speakers, native Chinese speakers; we have a native Russian speaker and a native Filipino speaker on staff. And those folks will do what we call a Green Apartments, which is essentially door-to-door outreach within apartment buildings, at about five to seven pm in the evening, so hopefully we’re getting people when they’re coming back from work. And we work with the property manager so the tenants know ahead of time that we’ll be there on the certain days; we find out what languages are needed; we send outreach materials to property managers to post within the building ahead of time and in the elevator, so it’s not a surprise visit.

What’s great is if the property manager can come with us when we do outreach, or the resident manager, which is even better because they typically know more tenants. If that person can actually conduct the door-to-door outreach with us that’s really helpful because more people are willing to open their doors if there’s somebody they know.

 

TOS: This is great information here. First off, it seems the most important thing is to make the outreach personal. Alexa says they hire people from within the community they’re reaching out to – people who understand the community and are native speakers of the language of that community. It’s easier to open your door to people familiar to you.

Another thing they do is work with the building manager to give people notice that they’ll be coming, of course.

And finally, and most importantly, the trick to getting people to open their doors is to have a building or resident manager come with them. When we spoke to Lily Kelly of Global Green in her office in San Francisco, she said a similar thing…

 

LILLY KELLY: Having a tenant or a property manager come with us when we were doing the door-to-door outreach initially, especially if it’s a tenant who knows other people in the building, I think we got a lot more people answering their doors because it was their neighbour who’s knocking and saying, “Hey I want to introduce you to this person who’s doing this composting project, we’re going to have this at our building and it’s going to be really great”. I think that really changed people’s perspectives on it right at the outset of, “Oh, this is something my neighbours are interested in.

 

TOS: Gaining trust is a big part of getting people involved and interested in the program. So if tenants can see there’s someone from their building that’s interested, they might be more inclined to listen.

Now, in a big city, with a lot of buildings it’s not always easy to manage or finance such initiatives – which is why it’s a good idea to find recycling champions in the building – either a tenant or building manager and support them in promoting the program. Seattle has a great volunteer program for building managers that does exactly that, the Friends of Recycling and Composting program – and I’ll get into it later in the episode.

Another great tactic is to work with people that have some social significance – popular figures within the community, or local celebrities. This can really boost a program’s image and make it more attractive.

So that’s door-to-door outreach. Now let’s look at open events, or what are often called lobby events.

Setting up an event in the building, where people can come along to get information and perhaps pick up equipment is a common strategy. Many programs do this, and it can work quite well. But to get people to take time out of their day to attend, that requires some strategic thinking.

There are two main tricks you can use that have been shown to give results. And to learn about them, I wanted to take a trip back down memory lane, to one of the first interviews I ever did here on The Organic Stream.

(Clip of old episode plays).

TOS: This is our second episode, when I interviewed Rokiah Yaman and Clare Brass, director of the SEED Foundation, about her food scrap recycling research program that aimed to discover the barriers to organics recycling in urban environments. Clare was working with an inner-city estate, the Maiden Lane estates, in a disadvantaged area in London. And she told me about her difficulties in engaging the residents, who had much more immediate problems to deal with.

But using some clever techniques, she was able to overcome these challenges and get people participating in the program anyway.

 

CLARE BRASS: Recruitment is still the most difficult thing with these projects and you need to get under the skin of the people, your primary stakeholders. Now, often the thing that is driving you, so in our case the environmental challenge of food waste, is not the thing at all which is maybe driving a resident of a housing estate.

The thing that works quite well, and I think this is a really good trick, is that we piggybacked on an event that was happening at the estate. Just when we started the project there was a barbeque event coming up on the estate. We went along to that event, and we set up a stall with a poster. All we did really was go along with a whole stall full of little tomato plants, a bucket of food waste and a bucket of compost, and just talked to people and say “did you know that your food waste can look like this one day, and then it turns into this?” And most people were quite surprised, but it was an opportunity for us to start a conversation with them.

And I think the key thing here is, if you’re recruiting, it’s to go to where people are already going to be going, and just give them a little, a little tiny reward. Just to have a first point of contact. After that we managed to get about 15 to come to our first workshop. So that was a really good way in.

 

TOS: So there we have two of the best strategies for getting people to attend – using existing meetings or events at a building for your own outreach event, and make sure to have rewards. Other programs, such as Seattle, often advertise their educational presentation sessions in buildings as the place where people can collect their free containers. Another really great idea is to provide refreshments, because as program managers have told me – people tend to come if there’s food. So these strategies work really well.

 

CHAPTER 6: FOOD SCRAP COLLECTION EDUCATION STRATEGIES – SEATTLE CASE STUDY

 

TOS: One of the most important goals of an organics recycling program is to change behaviour and to get people to understand the impact their actions will have. Without this, there is no will to carry out the action. And this is where education comes in.

We touched on education before in episode two – focusing strongly on the importance of multi-language education materials.

Today, we go further and focus on the excellent education strategy that Marcia Rutan, Recycling Program Manager at Seattle Public Utilities, employs for their organics program.

TOS: Marcia Rutan has been working in education for a long time and she’s been greatly supported in her work thanks to Seattle’s progressive recycling laws. We learned quite a bit about Seattle’s organics program in the last episode. In 2011 it became mandatory to provide organic carts in multistory buildings, and implemented a full composting mandate for the whole city in January this year. Fines for too much food waste in garbage containers will start to be issued in January 2016.

From researching their program, I was inspired by the work they do to educating people. When I got Marcia on the phone, I wanted her to tell me all about it. And the first thing I asked was to start from the beginning: just what were the basic building blocks of their educational program?

 

MARCIA RUTAN: In terms of education, what we find across the board is that property managers especially appreciate posters that can be placed above the carts. Then we also have labels for the carts, and all of these have pictures as well as wording. And then we have our basic flyers. We use two basic flyers for this program. One is called the Where Does It Go flyer, and it has colour coding for all three waste streams: the recycling, which is blue, the compostables, which are green, and the garbage, which is a grey/black colour. The other flyer then is basically a food plus compostables guideline, which is all green, and it’s just to make it clearer to people what goes into the compost cart since it’s a new program. The flyer also provides a few “why is this important” points, as well as tips for storing and carrying out materials – so it just gives some more information. Those are the two basic flyers that we use with this program.

These are foundational for the property managers. They really rely on those flyers, the labels, the posters and the carts – and they’re all colour coded. And that partly came from…in about 2007 or 2008, we held focus groups with community based organisations. They were primarily constituted of folks who were immigrants or who have English as another language (I won’t say second language, because we know some of these folks have several languages under their belts). But they said they wanted the colour coding, and they didn’t want a “yes” “no” type of poster, which was confusing to them, but just “where do things go” in all categories. So that’s where these informational flyers came out of, and the colour coding.

 

TOS: So flyers, labels and posters are foundational elements for property managers in Seattle. Using focus groups to understand what residents would prefer gave them a better idea of how to design their materials. Colour coding is a crucial element – many cities agree that this is key. It’s easy to understand and transcends any language barriers as well. Another important element that also overcomes language barriers, and for those with reading difficulties, is pictures. And it was Alexa that said to me at one point during our interview that a lot of people, no matter what language they speak, tend not to read the posters – so pictures can really help.

One important thing here I want to bring up is the design of the materials. We often see too many design mistakes – so materials are either overcrowded with information and pictures, the signage is unclear or hard to follow, colours and contrast is also something to take into account as well, because if there is too much going on, or it’s just plain black and white, people won’t want to look at it. The more well-designed, clear and pleasant to look at the materials are, the better it will be.

So – educational tools such as flyers, hand-outs and stickers can be classed as passive education tools. Other very popular passive education tools are promotional tools like door hangers or magnets, and of course websites, apps, and social media.

Now, Marcia mentioned websites and social media as tools they like to use for education and outreach – and this was the same for all the cities we interviewed. In this day and age, when so many of us rely on smartphones and the internet as a primary source of information, having an online presence can make a big difference. The benefits are great. They allow program managers to interact directly with residents, share information quickly and easily, and to answer questions.

There are an increasing amount of platforms online to use to get the message out. The key here is to choose the right platform for your target group – for example, younger generations don’t tend to use Facebook as much as they use Snapchat or Instagram. The DSNY in New York have currently started an Instagram account, to try and reach the younger audience – they also have twitter, Facebook, YouTube and Flickr accounts. So there are a growing number of platforms, and when designing your outreach strategy, it is your responsibility to adapt your strategy.

So these are great passive tools to use in an educational campaign. But what about the more hands-on approach we discussed before?

What interested me greatly in Seattle city as a case study and Marcia’s approach was her use of a more active educational approach. At many of the properties, Marcia conducts one-to-one on-site presentations that seem to go down very well with the residents.

 

MR: And we use that Where Does It Go flyer and we take props with us so people get a hands-on experience with putting things into the right colour bin. So I take two big bags of stuff, I distribute it to folks, teach them how to use the flyer, and then they come and put it into the bin they think it goes in and we discuss it. And this is a very popular game, people really love it. I’m a real believer in multiple educational intelligences: rather than just looking at a printed form, that people get their hands on things, and are kinaesthetic as well – they like to get up and move. So I think all of those are really important.

 

TOS: This idea of providing a mix of different educational methods to help reach people is an interesting one. And practicing the physical act of putting organics in the right bin can definitely help make the lesson to stick in a person’s mind.

With on-site presentations like these, it’s easy to see how they can help build a positive relationship between tenants and the program. It also gives educators a chance to get feedback directly from people, address questions and so on.

Seattle has 5 thousand multistory properties…and half of the population of the city lives in mulitstory buildings. That is a lot of people to reach out to. I asked Marcia if they had the budget to be able to reach everyone this way, and she said no. But what they do have is the volunteer program that I mentioned before…

 

MR: We run a train the trainer program called Friends of Recycling and Composting, where property managers or their designanted representatives come and take a two-hour training to get motivated and educated on where does stuff go and best practices at the property, as well as how to motivate residents. And people provide really high marks on this training program. They say they basically came just to get the free buckets (which we use as a hook to get them there!), but they left actually profoundly motivated to back and work with their residents, so it’s been really effective.

 

TOS: While it’s important to educate tenants, many reports show that the most effective education is focused on property managers. This is why the Friends of Recycling and Composting Program is such a great tool.

But educating building managers and owners is not without challenges.

 

MR: There is quite a bit of turnover of property managers, so we’ll just get them educated and inspired, and then they’ll move on to another property…which sometimes can work in our favour, because then they go on to help that other property get going. But sometimes we just basically lose them. And then there’s also resistance by some property managers: they hide the cart, they don’t want the residents to use it because they don’t want to deal with the ick factor, or they perceive a mess is going to happen. So we have missing carts.

We don’t have a good way to deal with the turnover – we just train, train, train and then like I said, some go on to other properties and help out those other properties to get going. But in terms of resistance – the drivers do report missing carts and we can just sort those and find out what are the larger properties (because those are the ones we go after). And then we target them. We give them a call, we go on site and find out what the barrier is for them to participate. Then we work with them, trouble shoot and provide education – anything we can to help feel more confident to get going. And often it’s that they’re very busy, so it can be a time issue. Another issue is fear, and we just try to deal with those fears. So a lot of those have gotten up and going.

 

TOS: One thing about education is that it’s always on-going. There is no real end to the work that needs to be done. Especially for a city like Seattle – with a program that’s very comprehensive and can still cause confusion over what goes where. We gained a lot of insight into what tools work best for educating both tenants and property managers. But the most inspiring thing to take away from the Seattle case study is their commitment to constantly refining their strategy year after year to help clear up this confusion.

 

MR: We continually listen to our customers. We do have a wonderful “look it up” tool on our website, which is one of the most used links on our website, where hundreds of items are listed and the best disposal practices are provided for, and it’s just so many different materials. So that’s been a big help. And we are also continually listening when people give us feedback about what isn’t working with the flyers, or what might need revision, so each year when we go to revise the flyer, we try to make it more clear and useful for people. You know, it’s not always going to meet everybody’s personal style of education, but we just do our best. We really try to listen to the customer, rather than thinking we’re the experts. We are experts, but we also know that it’s incredibly important to listen to the customer. We learned a lot through the community-based social marketing, we really do employ those principles as much as we can. And so listening to our customers is very key.

 

CHAPTER 7: TRACKING RESULTS IN YOUR PILOT PROGRAM – LOS ANGELES CASE STUDY

 

JASON SANDERS: We’re in the Old Bank District Buidling right now, we’re on the eight floor. And we’re walking into the refuse room…and they’re out of compost bags in this one…

 

TOS: We’re back with Ecosafe Zero Waste’s Jason Sanders and Jessica Aldridge of Athens Services in Los Angeles.

 

JS: So we have two compost bags in here, and…we do have one aluminium can.

 

TOS: Here, we’re following them as they conduct their monthly inspections of the trash rooms on every floor of the Old Bank District Building.

 

JS: We do monthly site visits here to check each floor, and we mark down the odour level, the cleanliness level, contamination level, participation, and what the bag count looks like in the dispenser system.

 

TOS: Tracking results. This is one of the most valuable tools to have in an organics recycling program – especially a pilot program. The types of information to track can be materials collected, contamination rate, challenges faced, key contacts, and the amount of outreach employed. Compiling a detailed history of all these factors will be invaluable in moving forward, and to give accurate information when presenting program results.

In LA, we were impressed by the strength of their tracking system and their hands-on approach.

 

JS: So what we’ve seen so far with this program is a high level of participation and a low contamination rate. To this date we’ve done three site visits, and on each of those three site visits we have one or two standard traditional poly bags in the compost bin, and that’s it.

TOS: As you can see, by tracking results in person, Jason and Jessica have a much clearer understanding of how successful their program is. By visiting the building in person, they have a chance to spot problem areas and recognise trends in the buildings.

Of course, one of the most important things to track is the contamination rate. Keeping an eye on how contaminated the stream is, and being able to react quickly to any issues is useful – especially for the processor who will be dealing with the materials on the back end.

 

JESSICA ALDRIDGE: From the hauler and the collector and processer’s standpoint, we have to make sure that the material we’re collecting is good material. And I would say one of the hardest programs to enact is a multi-family separation program, especially for organics. So through this process we want to keep a very watchful eye on that product to make sure it’s as clean as possible. Because if we’re processing this material and it’s making its way back to our sort line – so, when it comes back to materials recovery facility, we have a sort line that it goes up to and the material that’s not supposed to be in there is pulled off. Then it is shipped off to our compost facility in Victorville, it is screened once again, then it is composted and that compost is then screened once again.

So we want to make sure that we have as little an amount of contaminants as possible, or else we end up with a more strenuous process. And also, it gives us an idea of if we need to send out more education and outreach to the residents here, to the management or to the maintenance – whatever it may be. So that also directs how we’re going to move forward with the program.

 

TOS: So, tracking is not only is useful to help you to understand and optimise your program, but it can also help shape your program as well. Frequent site visits are an excellent way to keep a close eye on what’s going on and allow you to quickly react to any problems that come up.  This is extremely valuable – especially for pilot programs that are looking to expand in the future.

 

CHAPTER 8: HOW POLICY CAN SHAPE YOUR ORGANICS RECYCLING PROGRAM

 

TOS: Every organics program is shaped by the regulatory structure it exists within. It can be supported by this structure, or it can be hindered by it. Throughout the show, we’ve come across examples of how policy has impacted on the programs we’ve covered. And it is no coincidence that the cities we chose for our case studies have some of the most progressive laws and policies in place today.

Places that put in place ambitious recycling targets, landfill or incineration diversion goals, or bans on organics going to landfills or incinerators as part of a sustainable waste management strategy are really important. They can create the necessary leverage needed to push for organics recycling. When supported and enforced properly, they can be a critical driver for collection programs. Every city we spoke to has a zero waste vision, or a zero waste commitment, with ambitious recycling targets. Most notably San Francisco – which leads the way in terms of ambitious policy – with just five years to reach zero waste in 2020.

Financial tools used by policy makers to promote organics recycling are important. Pay-as-you-throw systems for waste have been shown to greatly increase participation in recycling schemes in municipalities all around the world. And it makes sense: If buildings are charged more for waste collection than food scrap collection, it gives managers direct financial incentive to participate in the program.

 

ENZO FAVOINO: Bring systems never work as effectively as kerbside systems do. The true springboard towards zero waste has always been the implementation of a kerbside scheme targeting also the organics. With such a system, you quite easily jump up to seventy or eighty percent separate collection. Then, after that, in order to move further towards one hundred percent, what we do next is the implementation of a pay-as-you-throw scheme. And this increases separate collection by a further ten percent, but also it remarkably decreases the overall waste arisings.

 

TOS: But in a city where buildings are serviced by private haulers, municipalities can’t always control the price of collection. In some cases, where landfills are publicly owned, they can control how expensive it is to send the waste to these public facilities. Municipalities may also be able to raise tipping fees for garbage, and tax rates for landfilling or incineration, so that recycling once again becomes the more desirable option. This in turn will mean buildings are charged more for garbage collection and give them a reason to start composting!

There are also policy measures that indirectly impact on programs – which we saw in the case of Milan with the ban on chutes and the plastic bag ban that led to biobags becoming more available.

But perhaps what had the greatest impact on the cities we covered are mandates that require composting, or that organics stay out of waste bins.

 

MARCIA RUTAN: Basically we mentioned the two policies that have been the most critical: one requiring properties to subscribe, which was September 2011 – and that definitely had some impact but it had no enforcement quality to it, so it was not as strong as the new law which started this January that says no food waste in the garbage. And with that associated fine, that has had a very big impact on the properties wanting to participate.

 

LILY KELLY: When there’s an ordinance, or when there’s a law that requires composting, it really makes a difference. Just listening to the property managers changing their narrative it from, “Oh, I don’t know if I want to compost, it seems gross and smelly,” to, “How do we make this work?”

 

TOS: While it’s not a fix-all solution, the financial incentives that come with mandatory measures can make a huge difference – nobody wants to pay a penalty for not recycling properly. In multistory buildings, fines that are shared equally among tenants can help combat the anonymity factor. Enforcing these fines work best with a kerbside system.

Those are some of the key policy measures we’ve come across in the cities we’ve covered that have had a direct positive impact on programs. Having a strong policy framework will help steer everyone in the right direction, but it also has another great effect. It leaves program coordinators free to concentrate on doing their job, as opposed to spending their time fighting to change things for the better:

 

MARCIA RUTAN: Seattle is just a really leading-edge city in this. The agency I worked at previously had a pretty good program, but I always felt like in some ways I had to fight for recycling and composting to continue. Whereas when I’m working with Seattle, I basically feel like I’m swimming as fast as I can to catch up. And it’s wonderful! I can go as fast as I can to do as much as possible and there’s still room for opportunity. It’s really great!

 

FINAL CONCLUSION

 

So we’ve come to the end of our show, and it’s been a great journey. We’ve covered a lot of ground on this topic and there is a lot to take in.

But what we’ve seen through this show is that while multi-residential organics programs have their challenges, it is very possible to roll out a well-running, successful scheme.

The success of the programs we covered is a result of careful planning of the system, building strong relationships with key partners, working with building managers to find solutions, spending time with focus-groups to craft a successful outreach campaign, investing in communication, and taking a step-by-step approach to implementation.

They each use a combination of different strategies – all tailored to suit the needs of the specific building, or area, that they’re targeting. Your program’s success is predicated on your ability to execute consistently all the strategies we discussed, and to continually measure and improve your approach as you go along.

And in the case of Milan especially, we can see that with the right system and approach, and a supportive policy to back it up, organics recycling programs in multi-residental buildings can be rolled out with no more difficulty than any other organic recycling scheme.

So while multi story residential buildings can be a challenge for many cities, combining the wealth of experiences and best practices from the leading cities, we have a great roadmap to guide us on our journey.

27
October
2015

The Final Frontier: Best Practices for Organics Recycling in Multistory Residential Buildings, Part 1

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EPISODE SUMMARY

On our journey through the planning stages of multi-residential organics programs, we’ve come across many challenges. But as more and more cities start tackling food waste in their apartment buildings, we’re creating a whole library of experiences, best practices, and successful strategies to learn from. In Episode 3, we begin to take a closer look at the cities leading the way (focusing on Milan and Los Angeles), and explore the key strategies they use that makes them so successful.

Links to other episodes in the Series:

Episode 1

Episode 2

Episode 3

Episode 4 

 

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EPISODE SLIDESHOW

 

Title photo by johnwilliamsphd. Some rights reserved.

 

INTRODUCTION

 

THE ORGANIC STREAM: On our journey through the planning stages of multi-residential organics programs, we’ve come across many challenges. Some easy to deal with, others still difficult to solve – like the problem with chutes in San Francisco.

It’s clear that just like buildings, no two cities are alike – each have their own history, culture, unique demographics and structure – And all of this will impact how an organics recycling system should be designed. But what connects all the cities we’ve talked to is their determination to succeed, their skill in navigating problems, and their drive to improve.

And as more and more cities like these start tackling food waste in their apartment buildings, we’re creating a whole library of experiences, best practices, and successful strategies to learn from.

In the final two episodes, we take a closer look the cities leading the way – and explore just what are the key strategies they use that makes them so successful.

Let’s jump right in!

 

CHAPTER 1: PILOTING AND PARTNERSHIPS – LOS ANGELES CASE STUDY

 

TOS: On this show, we’ve talked a lot about building relationships. With tenants, with building managers…and we’re going to kick-start this episode by exploring another essential relationship for any organics program to work: the relationship between the key partners.

Because without communication and collaboration between program coordinators, haulers and processors, outreach teams and building managers too, collecting and recycling organics would become an impossible task. It really takes a team effort to make it work.

And over the course of producing this show, there was one program that really stood out to us showed…us just how beneficial this team building is.

I’m taking us back to Los Angeles.

 

JESSICA ALDRIDGE: Hi, my name is Jessica Aldridge, I’m the sustainability manager for Athens Services, I’ve been there for three years.

 

JASON SANDERS: Hello, my name is Jason Sanders with EcoSafe Zero Waste.

 

TOS: Here we are, standing outside the Old Bank District multistory building with Jason Sanders and Jessica Aldridge as we get ready to take a tour and learn all about their pilot program.

 

JESSICA ALDRIDGE: And so I and my crew at Athens wanted to do something ahead of time to figure out how this was going to work. What things are going to work well, what road bumps are we going to come up against. We wanted to try to pick apartment complexes with varying demographics and situations with how their waste is collected, and set up different types of infrastructure to see what works best, and what type of outreach works best. Because what works here may not work for somewhere else. And so in 2017, when the franchise agreement comes into play in the city of Los Angeles, we will already have the experience and the resources available to us to say “now we know”, when I have ten apartment complexes coming to me wanting to do this, I and my crew, and the staff at Athens are not going to feel overwhelmed and say “I’ve never done this before”.

 

TOS: So Jessica gives us an insight into their thinking in starting up the program. From here, Jessica and her team started looking for the right partners to work with – and those partners were Global Green USA and EcoSafe ZeroWaste.

Together they make an effective team – Jason and Jessica work closely together, visiting the properties every month and address any issues together. And it is clear that all three partners share the same goal for the program.

 

JASON SANDERS: Well it’s just really important for all partners to have a good understanding of what’s working and what’s not before a mass roll-out. So we’ve really got to dial in the success factors and those factors that aren’t working, and be able to address those. And that’s really what this pilot program is doing right now.

 

JESSICA ALDRIDGE: We work with the apartment managers, we tell them exactly what’s going to be happening. And then from there you have to get the buy-in from the managers as well, that this is something that they want to take on, and knowing that this most likely be a long-term pilot until we can get the right feet underneath it. And we knew from the beginning –  we never thought we were going to kick this thing off and it was going to be perfect from the beginning. I don’t want it to be perfect. Well, I want it to be perfect in the end, but I don’t want it to be perfect in the beginning, because if it is you learn very little to be able to move forward and create these types of programs more so down the road.

 

TOS: So the pilot acts as a learning experience for all partners – instead of looking for perfection, you’re looking for the challenges. This is how a program grows strong. And overcoming those challenges can only happen when all partners understand and share this same purpose.

When we sat down to chat in the café on the first floor of the Old Bank District Building, we took the time to ask  about their partnership, and what they considered important when selecting partners and building a strong program.

 

JASON SANDERS: Three crucial partners are always needed: hauler and processer being one, building manager is number two, and then we have us as a partner that has the tools for the program. And if you have communication outreach partner as well that always comes in handy, and in this case Global Green was that partner. And those partnerships have to be valued from the very beginning of designing the program, to the program launch, to long-term viability of the program. So those partners are together through that entire process.

 

TOS: So for a program to work, all key partners need to stick together from the very beginning, and all through the process. If there is a lack of communication or a lack of support from any of these partners, the program will suffer. As we saw in LA, all three key partners of the pilot program can keep communication channels open, learn from each other’s experiences and build a strong foundation for the future when the program expands.

 

CHAPTER 2: SUCCESSFUL ROLL-OUT STRATEGIES – MILAN CASE STUDY

TOS: Milan – a city of 1.4 million people at the northern Lombardy region of Italy. Milan began roll-out of its city-wide organics recycling system in November 2012 and is currently the largest city in the world running a formal separate collection scheme for organic materials. It’s also the city with the highest capture rates in Europe: with an average of 95 kg, or just over 200 pounds, of food waste being collected per inhabitant a year.

On top of this, almost 90 percent of the population in Milan lives in multistory residences – and still the contamination rate stays below 5 percent.

So how does the system operate?

In multistory buildings, it’s quite standardised: tenants collect their food scraps in kitchen caddies, and bring these down to the common waste room to throw into wheelie bins. Even tenants living in very high buildings, like skyscrapers, are expected to bring their scraps to the waste rooms on the ground floor – since there are no chutes in the city.

Then, the bins are brought to the curb on certain days for pickup. It’s important to note here that Milan operates a kerbside collection scheme, or door-to-door collection scheme. This is the system used in all the cities we’ve talked to – and for good reason.

By collecting from each household or building, haulers and program coordinators can track who is participating and who isn’t. They can more easily reward those who are doing it right, and can target those who are doing it wrong. In Milan, this means a fine for contamination – and for multistory buildings, the fine is shared among tenants – giving them a reason to recycle properly. And, by performing well, neighbourhoods can also compete for prize money for local schools – as a sort of reward.

Let’s compare this with the more traditional bring system – where people put their organics in a roadside container or fixed spot outside their building. There is no control over how well sorted the materials are. Because it’s impossible to know who puts what inside, it means people can contaminate the stream without fear of consequences. For example, the bring system for organics in Barcelona, Spain, experiences a contamination rate between 15 to 30 percent – much higher than Milan. Because of this anonymity, cities lose the ability to target offenders, and also to reward those who do well.

So while kerbside collection systems are relatively new to cities, they are proving to be a great way to ensure success for organics recycling programs.

And this is the case in Milan. The scheme is also known for being quite popular with residents, and this popularity is the result of a very smooth and well-coordinated roll-out strategy.

But how did a city with so many multistory residential buildings manage to roll-out so smoothly?

 

ENZO FAVOINO: We did a customer satisfaction analysis last year, and we came up with very intriguing results…

 

TOS: This is Enzo Faviono – researcher and advisor at the Scuola Agraria del Parco di Monza in Italy, coordinator of the Working Group on Composting and Sustainable Waste Management.

 

EF: Seventy nine percent of the population declared support of the system, with a critical area of those showing to be unhappy only totalling seven percent of the population.

 

TOS: Enzo and his team played an instrumental role in helping the city of Milan implement their organics recycling scheme. During our call in the summer, I asked Enzo to tell us all about their strategy, and the critical factors for their success…

 

EF: So we did a couple of campaigns in order to test the contamination rate, and the outcomes were very, very satisfactory because we found more than ninety five percent purity of collected food waste, which puts Milan in line with the outcomes of the border municipalities. So, it’s not a matter of a densely populated area relative to a small village; it’s a matter for the type of the scheme.

 

TOS: I wanted to start with this clip, because it straightaway hones-in on the key element for success. Milan is a big and very dense city. But even with these challenges and with so many high rises, Milan was able to match the border municipalities’ low contamination rates and keep the system running smoothly.

Enzo is saying that size does not matter, but the type of scheme does. So what type of scheme do we need to be successful?

 

EF: If it generates comfortability for the people they will participate, and they will adopt the proper care for the system to be run. We tend to believe that we can’t ask people to provide excess effort. We don’t want it to be made painful for them to participate in separate collection, so it has to be made as user friendly as possible.

 

TOS: This brings us back to that old mantra: Convenience is king. So what was it that Milan did to make their scheme as convenient as possible for residents?

 

EF: First of all, let me mention that Milan was divided into four quarters, each of which totalled a population of three hundred and fifty thousand people. So the scheme was implemented by steps. The first step covering the first quarter of three hundred and fifty thousand people in November 2012, then the second in June 2013, the third quarter in December 2013, and the fourth in June 2014. So in slightly more than one and a half years we could cover one hundred percent of the population.

Whenever we implemented the system in a new area, we gave a starter kit to the households which included the kitchen caddies, to have a good, clean management of the organics in the kitchen, and a starting role of fifty biobags. Fifty biobags may cover the needs for half a year. In Milan we have two collection rounds per week, so we would normally need one hundred bags a year per household. But we gave them only fifty for the first six months, because now the system in Italy is fundamentally supported by the fact that Italy was the first country in Europe to adopt a full ban on polyethylene shopping bags. So now in all the supermarkets you can get a shopping bag that is biodegradable, so you can use it once as a shopping bag, and a second time as a lining for the kitchen caddie during the collection of biowaste.

 

TOS: Enzo gives us a few points here to think about. The polyethylene shopping bag ban in Milan increased the level of convenience for tenants, Enzo tells us. We know from episode two the problems that New York are facing – when people can’t afford or find biobags, they can end up using polyethylene plastic bags instead.

Another point of interest is the delivery of biobags and kitchen caddies before roll-out. This is very convenient for tenants first of all, but both biobags and kitchen caddies are also great tools to tackle the infamous “yuck” factor – which can often make people squeamish about an organics program. Using these tools, Enzo reported that the “yuck” factor was not much of an issue for residents.

 

EF: Yuck was not a main issue for disappointment. That’s basically because the use of the biobags is incredibly helpful in this respect. We also used vented kitchen caddies, because by using the transferability of the biobags and the vents in the kitchen caddies, we tend to lose up to twenty percent of the whole weight of food waste in terms of water vapour. So we tend to have only small amounts, if any, of leakage at the bottom of the biobags. But in any case, it’s fully kept by the biobags, so this keeps the system tidy.

 

TOS: Now, we can’t finish talking about convenience factors in Milan without mentioning one of the biggest contributors. The closing of chutes by the city. In episode one we dived into the problem with chutes, and how they impact programs like San Francisco’s and New York’s…

 

EF: We used to have the chutes in the past. Of course the chutes would kill any effort on separate collection, because the take responsibility away from the households, unfortunately. Now, no new building may have any chutes, and they were fully closed in the old buildings.

 

TOS: Enzo’s words really drive-home how big an impact chutes can have – it can kill an organics collection program. Inadvertently, Milan’s health and safety policy had a positive knock-on effect for their organics system. While San Francisco is currently trying to support building owners in closing their chutes, they face a certain level of resistance from the tenants board . Closing chutes can be a politically challenging, but nevertheless, it has to be said that policies like Milan’s can really help to level the playing field.

 

CHAPTER 3: COLLECTING ORGANICS – FREQUENCY AND WHAT TO COLLECT

 

TOS: Now, Enzo had some interesting things to say about what goes on in the back end as well. How the material is collected can have an impact on convenience for residents. In general, weekly collections of organics are recommended. According to a 2009 Organics Working Group report, published by the Recycling Council of British Colombia, the Canadian city of Ottawa conducted of collection frequencies of organics programs across North America. And it was found that those that have a bi-weekly garbage collection and weekly organics collection have a significantly higher diversion rate than those that collect organics bi-weekly instead. The frequency will of course depend on climate and time of year as well. In some places, like Milan, it’s better to collect food scraps twice a week to keep it convenient for residents. But collections can be expensive, and for this reason it can sometimes be a challenge to collect so frequently. And Enzo gave some great information on how Milan, and many other cities, tackle this issue.

 

EF: We consider what is the operational tradition, which has by now been consolidated in Italy and other European countries, which considers the different nature of the two main types of organics: food waste and garden waste. It’s worth considering collecting them separately, because on the one hand with food waste, we have a material that shows high fermentability and therefore needs to be collected quite frequently, but it’s also very heavy. Therefore it makes little if any sense to use a packer truck. On the other hand, we have got a material which is very bulky, such as garden waste, and therefore we should be using a compactor in order to collect garden waste at the kerb. But it is much less fermentable than food waste, so it doesn’t make much sense to collect them together.

One of the critical operational points for cost optimisation of the system is the use of dedicated trucks to collect food waste. It makes little if any sense to use the compactors to collect food waste. The compactor is one of the traditional trucks, as long as you collect mixed garbage, because mixed garbage tends to have a much lower bulk density than food waste itself. So one of the key issues is to consider a different composition of the fleet of vehicles. And in this respect we know that in many cities in past years, the investment costs were only focused on the purchase of big packer trucks. So, my recommendation would be to please start considering changing the composition of your fleet at the next procuring procedure for your fleet. That’s the most important thing.

 

CHAPTER 4: COMMUNICATION STRATEGY IN MILAN

 

TOS: So we’ve gained a lot of insight into best practices for roll-out from Milan. But we’re not finished yet.

The next important part of the roll-out strategy is communication of the program.

People need to be prepared for the changes to come. They need to understand why the changes are happening, when they will come into force, and how exactly the scheme will run.

In Milan, it’s thought that communication works best roughly two months in advance – just enough time for tenants to get familiar with it.

They began their campaign with street advertising, mailing brochures, launching a website and a free app as well – both of which allowed people to learn more and ask questions about the scheme.

Door-to-door delivery of the starter kits began 10 weeks before roll-out. This delivery process gave the outreach team an excellent chance to reach residents one-on-one to discuss the changes in person, addressing any concerns straight away. In a multistory building, where it’s often hard to reach people, this is a really effective strategy.

And it worked – roll-out was quite smooth and the residents behaved correctly straight away. This is one of the most important points to take away from the Milan study – if implemented correctly, you can achieve high participation rates right from the beginning. The trick, it seems, is to maintain that high rate.

Now, I know we played this in episode two, but for the final part of this case study, I’d like to take a listen once more to Enzo emphasising this point because it’s so important:

 

EF: One thing I would like to stress is that it may seem a paradox, but normally we tend to have the best results the very first week we start the system. You know, it’s what we call the “shocking effect”: we literally flood them with information and awareness campaigns. So the very first week we have always got the best results, which goes against the so-called received wisdom, because normally they tell us it will take ages to have people educated. No! They because right away.

Then, we have to keep the good level of results, because if you don’t provide the feedback to people telling them the way it is working, what the critical issues are, how to improve, and so on, then there will be some relaxation from the commitment. But if they get targeted every so often with messages saying “Hey you’re doing well, and we have saved such an amount of money” and so on and so forth, this helps keep the good levels both from the quantitative and qualitative angle.

 

CONCLUSION

 

TOS: Throughout this series we’ve often defined multistory buildings as the final frontier of organics recycling. But Milan demonstrates that this is not always the case.

In Milan, the program ran smoothly right from the beginning.  “People behave right away”.

Why do they behave right away, when in other cases it’s not so easy?

Perhaps it’s because it was a city-wide roll-out – backed by a system of fines and rewards to encourage people to comply. In the piloting stage it’s much more difficult because people aren’t compelled to behave.

And as we’ve seen, both San Francisco and Seattle are finding it much easier to get people to comply thanks to their government’s mandatory policies.

But we also cannot forget the impact that both the chute ban and the polyethylene plastic bag ban had in Milan. This made participation more convenient and helped reduce contamination in the stream.

But is that all there is to it? Is there not also a cultural component to this question? Perhaps programs in America are considered harder to enact compared to somewhere like Milan because where the culture and history is quite different. It has been said that the mood was right for citizens in Milan to change, since the garbage crisis of the 90s – when trash was piled on the streets – was still in people’s memory.

These are interesting questions we’re asking ourselves right now. We’re compiling all these thoughts and we may come back with a follow-up episode in the future.

13
July
2015

Waste Less Recycle More: How New South Wales Is Transforming the Organics Recycling Landscape

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EPISODE SUMMARY

This week we’re in New South Wales, Australia, to learn about the Waste Less Recycle More initiative and the Organics Infrastructure Fund that will see 70 million AUD invested into organics management in the region. We speak with the Director of Waste and Resource Recovery at the NSW Environment Protection Authority (EPA), Steve Beaman, to learn more about this initiative and their plans to pull more organics out of landfills, and discuss the importance of government support and strong policy for success.

We also speak with Robert Niccol of landscape and agricultural supply company Australian Native Landscapes, to get an insight into the processor’s perspective, the challenges that the industry anticipates with this increase in supply, and to discuss further the EPA’s plans to work with industry in developing new markets with their Organics Market Development grants.

 

MADE POSSIBLE BY NSW ENVIRONMENT PROTECTION AUTHORITY (EPA)

The NSW Environment Protection Authority (EPA) is the primary environmental regulator for New South Wales. Our purpose is to improve environmental performance and waste management for NSW.

The EPA’s Waste Less, Recycle More is a five year, $465.7 million initiative that’s transforming waste management in NSW. It includes funding for organics collections, processing infrastructure and market development, business recycling, drop off centres for problem wastes and programs to tackle litter and illegal dumping.

 

EPISODE SLIDESHOW

 

Photo by Pavel. Some Rights Reserved.

 

TRANSFORMING ORGANICS RECYCLING LANDSCAPE

 

THE ORGANIC STREAM: We often talk on the organic stream about the importance of policy and government support for making a real impact with our sustainability programs, and the NSW government provides a great example of this – with a strong policy direction stemming from the objectives set out in their waste legislation, the EPA and the NSW government have initiated a host of strategies and programs to reduce waste and keep materials circulating within the economy.

In particular, a 5-year initiative that invests just over 465 million Australian dollars into increasing recycling and keeping materials out of landfill – an unprecedented amount of funding that’s pulled directly from the region’s waste levy. The Waste Less Recycle More initiative has a heavy focus on organics recycling in particular with the Organics Infrastructure Fund. To learn more about this program and the importance of a comprehensive and cohesive policy for success, we gave a call to Steve Beaman, Director of Waste and Resource Recovery at the New South Wales Environment Protection Authority (EPA).

And with a goal of diverting organics from landscape, this will of course mean an increase in organics supply at organic recycling facilities around the region. How will this impact the industry? Well after speaking with Steve we reached out to Robert Niccol of Australian Native Landscapes, or ANL, to get an insight into the processor’s perspective and discuss further the EPA’s plans to work with industry to develop new markets.

Pretty exciting episode – so let’s jump right in with Steve Beaman of the EPA…

 

INTERVIEW WITH STEVE BEAMAN (EPA)

 

TOS: So Steve, a lot is happening in New South Wales at the moment – can you fill us in?

 

STEVE BEAMAN: The New South Wales EPA and government has set ambitious waste targets, both in terms of waste avoidance and in greater recycling and recovery of material if we do generate it as waste. At the end of 2014, we just released a seven year strategy, the Waste Avoidance and Resource Recovery strategy, and that has six key focus areas. It’s about having programs in place to reduce the amount of waste being generated in the first place; it’s to increase recycling at a household, commercial and construction level; it’s about increasing the diversion of waste away from landfill; it’s about establishing community recycling centres across New South Wales to make it easy for the community to get rid of problem wastes and to do so in a safe manner; and finally it’s to reduce illegal dumping and prevent littering.

So there’s a very progressive agenda at the moment in New South Wales. And we’ve been able to have that funded from a waste levy. So, for every tonne of waste that’s disposed of in the populated areas, there’s a government levy that’s imposed on that waste disposal, and the purpose of that levy is to make recycling more cost effective against traditional landfill. And as part of that income stream, the government’s allocated over 465.7 million dollars for us to drive this change. And the change is really around three aspects, which are: greater education and community engagement, delivering new and improved infrastructure, and the last is about having a strong regulatory framework that underpins it, so there’s clarity right across the sector and the community of what the government’s expectations are around the rules about managing waste and recycled products.

 

TOS: Excellent – and there is a great emphasis on organic waste, I know – you’re directing 70 million dollars of that to an organics program.  So what is the key focus for you in terms of organics recycling at the moment?

 

SB: It’s really around those seven aspects. We’ve just run a series of grant rounds where we’ve got forty three million dollars available of that seventy million for new infrastructure. These are organic processing facilities that are typically a combination of food and garden organics processing and is usually around some form of composting technology. We didn’t have the infrastructure in place, so we’re pulling this stuff out of the bins but we needed the processing capacity to be built, and all that’s being built at the moment.

Our local authorities, our councils that provide the services to the community needed access to new and improved collection systems – and typically that has been mobile garbage bins. So, we’ve funded four hundred and forty three thousand new garbage bins and kitchen caddies, so people can sort out their waste in the kitchen and put it into the right garbage bin.

And this is an exciting one that we’ve just released, but we’ve got four million dollars around market development. And this is around the concept that now that we’ve pulled this organic material out of the system and it’s being processed in these facilities, we have to ensure that we’ve got sustainable and resilient end-markets for this material to be used. If the material gets composted it can go to urban restoration; it can got o mine-site rehabilitation; it can go back to farmland and pasture organic improvements. The thing about Australian soils is that they’re very low in organics typically, and then farming practices over the last two hundred years has depleted those organics even further.

So there’s great multiple benefits here with us taking this stuff out of landfill, processing it and putting it back on the land, improve the water-holding capacity of the land, and also improve the nutrient uptake in some of those soils that are organic poor. So we see this as a great opportunity.

We’re also, from that market development work, looking at how we can assist industry to improve the quality of the compost. Because it’s coming from the domestic waste stream, typically, it’s important to educate communities that they can’t put their used batteries into the organics bin, because it has a consequence: if that battery breaks open, you spread lead through the compost material and renders it useless for use on urban development or agricultural use.

So it’s a multi-faceted program. That’s the thing that’s really exciting about this, it’s trying to attack the issue on a couple of fronts: education and community engagement, industry development, the infrastructure component, and then having the regulations behind it that gives the community the confidence that using recycled products is the way to go.

 

TOS: Very good – and I’d like to talk about the importance of this strong policy framework that underpins everything and how that has contributed to the program’s success?

 

SB: I think the thing about Waste Less Recycle More is that success is really going to be attributable to having a really strong policy, certainty and clarity around it, and that’s why I started with the Waste Avoidance and Resource Recovery strategy. The government has set this long-term strategy, it’s adopted the targets to increase recycling, reduce illegal dumping and to prevent littering, and that really gives us the instruction that we need to go and deliver these. These are government priorities, and those priorities really stem from community expectations – the community wants to see these services being offered and want to see these improvements.

But the fact that we’ve actually been able to align a very strong policy commitment directly from government, and have that underpinned by a very strong funding program, really gives us the recipe we need to be able to deliver this program. And I think it changes the confidence in the community. They can see and engage with the EPA and government on waste and recycling now, and we’re able to provide that information out to the community – we have an excellent website called Love Food Hate Waste, which is around waste avoidance.

But this also has changed the approach by the waste sector, where it’s moving away from the traditional waste collection and waste disposal and towards trying to be a part of this new circular economy and a recycling and resource recovery agenda. So we see this as a great opportunity to change the agenda in New South Wales.

 

TOS: That’s very exciting. And let’s talk more about the market development side of things for a moment. Developing compost markets is quite a big task – can you tell me a little more about your plans here, and are you anticipating any challenges?

 

SB: with the markets for compost, I think we’re really pulling a lot of material out of the system, and we need to be careful. That’s why we’re investing in a market development program, so we get that balance right and we don’t disturb the system too much by pushing too much material through the system, thereby increasing the supply and affecting prices. So we need to think carefully and we’re working in partnership with industry around exploring how we can help industry and local government to stimulate the markets so that we’re actually resilient for the longer term, and when more material comes through we’ve actually generated the demand at the end-use level. And that the farmers and the urban restoration workers and so on are more comfortable in using the organics in their soils and agricultural systems, so we can get that market to mature as fast as we can and it then becomes a self-sustaining system.

 

TOS: It’s great that there is so much investment going into it. But moving out again – are there any pressing challenges you’re facing at the moment in terms of organics recycling – or any problem areas you’re focusing on?

 

SB: The single main challenge for us is contamination. This is around trying to educate the community and industry. And this is why it’s a very interesting program, because people have things in their household that they mightn’t know how to get rid of. Oil, paint, gas bottles, batteries, smoke detectors, light bulbs… And so if we find that they’re unsure, they’ll often inadvertently do the wrong thing and put it into the wrong bin.

And this is why part of another program of Waste Less Recycle More is the community recycling centres. So there’s another seventy million dollars to build these drop-off centres, and the aim is to have eighty-six of these centres where you can drop off all those problem items you’ve got in the household for free. So if we can make it easy for the community to easily dispose of these problem materials, and also educate them on why it’s important that they don’t drop these materials into their organics bins, then that’s going to keep improving the product quality of our organics and compost.

It’s a real issue for us, and we’re starting to do some exciting work on rolling out a state-wide education campaign to help improve the knowledge and behaviour of householders. And that’s what we’re starting to work on next.

 

TOS: And all this comes from the funding from the waste levy. Do you consider this waste levy to be the most important, or crucial part of the program’s success?

 

SB: I’d describe the Waste and Resource Recovery framework as an ecosystem – I don’t think there’s one part that dominates over the others. I think it’s getting all the parts to work in concert with each other. So it’s about having a very strong direction from government to do the right thing. The government has said that we want to achieve these very ambitious targets, and that sends a very strong message. It’s about having a financial and economic tool with the waste levy and that we’ve set a price signal for our landfills and we don’t want landfills to be the predominant processing option – we want people to think a bit more broadly. It’s about having education as well, and that sort of engagement with industry and community so that people are aware and we know how to influence the knowledge, attitudes and behaviours.

None of this works if you don’t have infrastructure, and all this falls apart if you don’t have a regulatory regime that sets very clear standards and has offence provisions that say that if you don’t meet these standards, there will be very serious consequences. And I think, from my end, it’s not just the levy that’s important – although it is a very important aspect – but it’s getting all aspects to work well together that is important. And if we get it all operating together in a very clear and consistent manner, I think that’s when we’re going to get the best outcome.

 

TOS: It will be very exciting to see how it all works, and I’m sure you’re very busy focusing on this now – but as a final question now – I’d love to know – what’s next for the EPA in New South Wales?

 

SB: There are two things that are exciting for us. Looking forward to future population growth, and hopefully less waste generation, and looking at where we should have the next generation of infrastructure. Where should it be installed? Are there areas around the state where we’re short on infrastructure, and how can we stimulate that investment from the local community or industry? So it’s about making sure we’ve got infrastructure in the right locations.

And the second really exciting thing we’re working on – and we’ve just released it for consultation – is a new state-wide education strategy called Changing Behaviour Together. And this is really around building a platform for a conversation with the community at all levels – with local government, industry and residents – and finding out what their needs are in relation to their knowledge, attitudes and behaviours around waste and recycling, and how can we help standardise that and run state-wide programs to focus on that behaviour change that really underpins our investment in infrastructure.

 

TOS: Okay, so there’s a real focus on education and outreach there…

 

SB: Yes, absolutely. I think you can have very complex systems of multiple bins and recycling plants, but it takes an engaged community to make these systems work to their optimum. If people aren’t using these systems correctly, and they don’t understand why it’s important to separate properly, these systems do tend to struggle. And that’s where you get this issue of contamination really raising it’s head. So, I think you really get good bang for your buck from your investment in infrastructure if you have it underpinned by a strong education program.

 

TOS: Great stuff. And we’ll be following the progress very closely – and best of with the program in the next few years!

 

PROCESSOR’S PERSPECTIVE: EXPANDING MARKETS A CHALLENGE

 

THE ORGANIC STREAM: And that was Steve Beaman of the EPA giving us an insight into the NWS’s organic recycling plans. Steve mentioned the need to be very careful in increasing supply of organics to not upset the market (blah?) – and this is indeed something that requires attention. What are the challenges that industry anticipates with this increase, and how big of a task will it be to develop new markets for organic products, compost in particular?

Another key challenge might be contamination rate – with plans to increase kerbside collection, are processors preparing for an increase in contamination as well?

We put these questions to Robert Niccol of ANL and this is what he told us…

 

TOS: Hi Rob, thanks for coming on the show. Just before we begin, can you give us a short introduction to Australian Natural Landscape?

 

ROBERT NICCOL: We began life as a landscape construction company about forty five years ago, and that grew into looking for materials to use in landscape supplies. Pat Soars who owns the company started going over the mountains and getting truckloads of bark, and coming back into Sydney and selling as mulch and what have you. We then got into composting, greenwaste, biosolids and all the urban waste streams that are around nowadays.

We currently compost or process about five hundred thousand tonnes of sorted organic streams at the moment. We’re a very strong landscape and agricultural compost supplies company. You name it, we’re into it – we’ve a very strong consumer market of packaged products, supply chain, bulk material supply and landscape construction – that sort of thing.

 

TOS: Right, and so as a processor on the ground, the government’s plans will have an impact on your business and indeed the industry as a whole. What will this impact be, and are there any concerns in the industry about this increase in supply of organics?

 

RN: The government, to their credit, is spending a quite extraordinary amount of money in industry support and in terms of processing and market development in a whole rage of areas. It’s the best part of half a billion dollars. It’s a huge amount of money, and we will never see the like of that again.

I think there are some concerns about whether or not we can grow the markets sustainably to consume all the additional tonnages. So I think that is a big ask. The government is certainly supporting market development of about seventy thousand tonnes of additional uptake, but the increase of supply will be greater than that, so there’s potentially an issue there.

Whether or not that becomes a problem will really hinge on how effectively the market development money is implemented and spent; what sort of strategies come out; how those markets are developed; and can we get structural change in the bigger markets, like the agricultural sector, which is really where we see the main growth potential being in terms of demand. So, is it going to be a struggle? Yes. I think there are a lot of opportunities for lots of businesses, but the additional tonnes…yeah, it will be a struggle.

 

TOS: What are some of the main challenges, or concerns, you have about market development – what barriers to you face at the moment as an industry that will need to be addressed in order for this to work?

 

RN: Where there’s an issue and a debate that needs to be had – and it has been had some extent – is that you do have different business models, and I’m sure that’s the same all over the world. In our case, we’re one of a number of private companies that started as a horticultural supplies company, and that business has grown and eventually got into what would be considered as the resource recovery and waste sector. But at heart, we are a horticultural supplies company, selling horticultural products.

Then you’ve got the other business model, which tends to be the larger corporatized kinds – those sorts of businesses who are in the waste sector. You know, the real waste driven companies. They don’t come into the market with a horticultural supplies philosophy – they come in with a waste management philosophy, and the two are quite different. Their business model is very much about getting cost recovery at the gate as soon as the material comes in, and then the products of their processing go into the marketplace at a very low dollar value. Whereas those of us in the horticultural supplies tend to have a lower gate fee because we’re expecting to have a value recognised in the output at the end. And they are different models, and there are obvious difficulties with that in the marketplace when you have those two models producing an output that’s competing differently with a different economic structure. That’s a problem.

I think that is something our industry has struggled with and the government has struggled with, and I don’t know that there is a good answer to that. But the difficulty is that when you’re looking to grow markets, like the agricultural sector – and we’re particularly looking at cropping and grazing – where there are more marginal growing sectors anyway, they have some very good years, but they have some very lean years in between. So they’re a relatively low return sector anyway. So you’re going into the hardest part of a market to actually get money out of them, in terms of value for your product.

And the products in those sort of applications are effective, but they’re still competing with fertilisers and bedded down systems. So part of what we need to do is engage in those systems, and get product uptake in those systems. They are inherently a conservative sector, so you need to get those people who have been growing often multigenerationally in a particular fashion. You need to engage with them and give them some comfort that what we have to offer is of value, and it’s sustainable and will work for them with their current cost models.

So we’re looking to actually see, out of the market engagement, the real value of what we have to offer recognised, and to try and penetrate those markets and show the effectiveness of the product. We have to do it at a competitive price, obviously, but unless you break that nexus, that market will never exist. If we don’t get past this first hurdle, where they’re used to using synthetic fertilisers, then it will never change.

 

TOS: Yes and here you mention education and outreach – which are key components to developing markets in New South Wales?

 

RN: I think when you look at the current supplies into those sectors, you have larger, agricultural chemical supplies companies who have been supplying into that sector for many, many years; their data is very good and they have a history of use with those products working well. They’ve engaged well, they have a lot of money behind them, and they’ve been able to set up their supply into that sector, well supported with good data, good technology and good advice.

Whereas we’re stepping into that without the dollars behind a Monsanto type of company. We don’t have those sort of resources and we’re stepping into a conservative area, so the education and engagement, and the extension of the good information and data that we have at the moment…we haven’t been very effective in getting that out. So there will be a lot of people who I think we will get to change – and are probably quite keen to change – but we haven’t yet spoken to them. We haven’t engaged with them and we haven’t explained the case well. So, the education side is very important.

 

TOS: And going back to the increase supply and perhaps another challenge you’re facing: the EPA is focusing a lot of their efforts on educating people about putting materials in the right bins and so on – really getting people to understand the importance of recycling in an effort to keep contamination low. With kerbside collection expanding in the next few years, are you concerned about contamination? What has been your experience so far?

 

RN: We’ve had quite a number of different contracts over the last twent y five years. Often the contamination is an issue given that most of these streams come out of local government. So they’re within a local area, and that local government facility or waste system is the driver for the recovery of whatever the new stream is – when they decide to introduce a green bin and kerbside collection for green and food waste, or whatever it is. If that council or local government authority has an environmental philosophy from top to bottom, where everything that flows from the top down is about closing the loop and understanding that the outputs of these materials will be coming back to our environment, then they see the issue is about contamination and how it affects the value or quality of the product. And they set up really strong and clear systems that are linked to their council philosophy.

When they start, the new services come in and that’s when you have early issues when it’s new to people and they don’t necessarily know what’s going on. If you have a council that sets up a contract, it’s well aware of that and as soon as those issues arise, they’re proactive – they don’t want the contamination and engage with local residents – and generally speaking, those issues evaporate because they’re driven from the council and local community. And someone has a contract to collect it, and the collecting contractor is a really important part of that as well because they’re the ones picking up the bins – it’ll end up coming to us and as a processor, it’s critical to us that we don’t have contamination. But if you have everyone in that loop with the same general philosophy, contamination isn’t an issue, because if you as a resident don’t care and you keep on putting garbage in your bin, they take away the service.

If on the other hand, and we’ve certainly had contracts where that’s not a driver within the government, then it’s very difficult to manage – because as the end contractor, you don’t have the power in the process to stop that contamination coming in, and that becomes very difficult. So it’s very much down to education and I know the state government is engaging very strongly with local government, and that’s absolutely where it needs to be – because they’re the drivers of the contracts; they’re the people who sign the contracts up with people like us, so if they’re not supportive of it and don’t have structures at the end of the day to remove a service if it comes to that, then we’re stuck with whatever comes in the truck.

 

TOS: And the government’s cooperation with industry is another important aspect. So, building up relationships and strong communication channels between them is crucial for success, I imagine?

 

RN: That’s absolutely critical. We’ve run a couple of different grants within our business, and I think personally that the process that we’ve gone through has just been exceptional. They’ve had people within government that understand our sector that we can go and talk to. So if you’re that person, I can go to you and say, “Eleen, this is the grant we’re thinking of putting” and I get very clear guidance, such as, “Yes that’s good, but I’d think about doing that, that and that”, or, “No, it doesn’t fit within the guidelines”. So very quickly you get an answer as to whether the idea you have fits with what they want. If it does, there is an opportunity to get economic consultants in to evaluate the business case and give you advice on whether or not they think economics of what you put forward is logical. After we’ve won our grant, they then have consultants – I think we have about twenty hours of free consultancy after the grant is approved to get through the approvals process and to get thought issues you have in in actually getting your facility built, or whatever it is, once the grant is up. And there’s support after the grant.

I think, really, as a private business, you can’t ask for more than that. It’s been very, very good. It’s a lot of money that they’re spending and it’s a pretty big achievement to get that sort of money out of treasury for our sector, so I think they’ve done a pretty amazing job, really, for the complexity of the programs they’re looking for.

 

TOS: So it’s an exciting time now in New South Wales, it’ll be very interesting to see how it all goes…

 

RN: Oh, definitely. It’s certainly going to be a lot of activity and it will be interesting to see where we are in our sector over the next couple of years, because an extra hundred and sixty thousand tonnes of material is what they’re proposing to generate, and that’s a lot on top of what we’re currently doing.

8
July
2015

Winning the Gold Medal: A Recycling Vision for the Olympic Games

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EPISODE SUMMARY

Where people gather, there will be waste. An event the size of the Olympic Games generates about four-hundred kilograms of waste per minute – and half of that is organic. This week, we travel to Rio De Janeiro and speak with the Head of Cleaning and Waste at the 2016 Olympic Games about their sustainability plans, and take a retrospective look at London 2012 – the very first Olympics to include a Zero Waste to landfill program – in order to ask:  just what does a sustainable, zero waste Olympics look like? And is it even possible? What are the lessons learned from London 2012, and what challenges do Rio face as they prepare for hosting the games next year?

Interview guests: Edison Sanromã, Head of Cleaning & Waste, Rio 2016 and Shaun McCarthy (OBE), Former Chair of the Commission for a Sustainable London 2012.

In part two of the show, we bring you highlights from the recent Save Our Soils event in Malmö, Sweden, that gathered international experts in soil science to share with us their knowledge and discuss today’s challenges to soil health. You can find video briefings and material from this event on our Events Page.


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EPISODE LINKS

London 2012 Learning Legacy website.

Commission for a Sustainable London 2012 website.

Rio 2016 Sustainability website.

 

FEATURED EVENT

Save Our Soils. May 20th, 2015. Malmö, Sweden. Organised by Swedish International Agriculture Network Initiative (SIANI).

As world population grows and food production demand rises, it is of increasing importance to keep soils healthy, productive and capable of sequestering carbon. So how do we protect global soils from eroding? How do we keep them healthy? This seminar seeks to address these and other soil related questions by creating a space for discussion between scientists and practitioners, who battle with soil degradation every day.

 

EPISODE SLIDESHOW

 

Photo by Alexander Kachkaev. Some rights reserved.

Transcript coming soon.

2
July
2015

The Final Frontier: Challenges For Organics Recycling in Multistory Residential Buildings, Part 2

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EPISODE SUMMARY

Multistory buildings are often considered the final frontier of organics recycling – and it’s easy to see why. Densely populated with little space, there are a number of challenges to tackle when setting up a program. In episode two, we pick off where we left off in episode one and continue to explore these challenges, and the factors that will impact your program. With guests from cities around the world, we discuss tenant participation, reaching out to the different demographics, the differences between voluntary and mandatory programs, and bin lining strategies.

Links to other episodes in the Series:

Episode 1

Episode 2

Episode 3

Episode 4 

 

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AND ECOSAFE® ZERO WASTE

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EPISODE SLIDESHOW

Transcript:

CHAPTER 5: COMMITMENT FROM TENANTS

 

THE ORGANIC STREAM: As I said in the first episode, successful organics recycling is all about building relationships. Once you have established a relationship with the building manager or owner, the focus is going to be on getting the tenants on board and participating.

And this is not always easy.

Introducing an organics recycling program anywhere requires a commitment of time and resources into education, face-to-face engagement, tailoring your outreach strategies to specific demographics…and sustaining relationships.

In general: engagement strategies will consist of targeted outreach efforts well in advance of the program roll-out. Then, after roll-out, the focus is on increasing participation with continuous on-site education, gathering feedback, reworking flyers and messaging – and so on.

With multistory buildings, there are a few extra challenges you can face in terms of tenant engagement.

Firstly, the turnover of tenants – which can be quite high depending on the property – will mean you need to ensure that every new person moving into the building is educated and aware of the program. This is often taken on by the building managers.

As well as the transient nature of the populations, there is sometimes a lack of a community feeling in a multistory building – which can lead to lack of interest in attending building meetings, for example, or just a lack of interest in how well the building is performing. As I said many times in the first episode, every building is different and your outreach strategies will have to be tailored to meet the building’s unique challenges – which includes getting tenants invested in the program.

We won’t be delving too deep into the engagement and education strategies here, because we’re focusing heavily on this in our upcoming case-study episode. But it’s important to get an overview of kind of work it involves. And for this I want to take us back to New York.

Last episode, we heard from Jessica Schreiber of the DSNY about their voluntary organics recycling pilot program. When we spoke about getting tenants involved and engaged, Jessica summed up the basic strategy they employ.

 

JESSICA SCHREIBER: Whenever you’re working with the public you should know your audience. So, we do a lot of work with community boards, because they’re a good window into what’s important in that community and how they’re accessing information.  So sometimes we start at the community board level and then work down. We do try to have the whole range of ways for people to become engaged. So, we always have flyers and paper brochures, we always have the website; we’ve launched social media, so we have Facebook, Twitter and Instagram – hopefully to reach everybody. It’s a challenge: eight million people who are all very different. So it’s always a challenge to try and reach everybody.

 

TOS: So as you can hear, New York, like many other cities I’ve talked to, are using a lot of different avenues to reach the tenants – including flyers, website, and social media. But key to every strategy, it seems, is face-to-face communication.

This brings me back to an episode we did last year with director of the Recycling Unit of the DSNY’s Bureau of Waste Prevention, Bridget Anderson.

At the time, I quizzed Bridget about their outreach campaigns, and she stressed the importance of taking a hands-on approach.

 

BRIDGET ANDERSON: Once an area becomes a pilot area where people are receiving the program itself, the on the ground outreach has been extremely useful. Not everybody reads the mailers: if you receive a mailing from the city, it might end up directly in your recycling bin – hopefully your recycling bin! And so, having people out there on the ground during bin deliveries to really make sure people understand the program is important. The elected officials and community boards have also often hosted meetings where people can come and ask questions.

During those periods, we’ve encountered people who are just so excited about the program, and we’ve also encountered people who say, “this really isn’t for me”. So we really try to change hearts and minds, and having people on the ground, and face-to-face communication, has been critical to getting people to even try the program.

 

TOS: Now, this is primarily focused on engaging tenants at the beginning. But what about keeping up the level of commitment after program roll out?

I put this question to Enzo Favoino when I called him a couple of weeks ago, looking for insights into Milan’s multistory strategies. Enzo is a researcher and advisor at the Scuola Agraria del Parco di Monza in Italy and the scientific coordinator of Zero Waste Europe and we’ll be hearing more from him on Milan’s success in the next episode – but I wanted to include his answer to my question here because what he had to say was very interesting…

 

ENZO FAVOINO: One thing I would like to stress is that it may seem a paradox, but normally we tend to have the best results the very first week we start the system, both from the quantitative and qualitative angles. It’s what we call the “shocking” effect: we literally flood them with information and awareness campaigns. So the very first week we always have the best results, which goes against the so-called received wisdom, because normally they tell us, “No, it will take ages to have people educated”. No! They behave right away. Then, we have to keep the good level of results, because if you don’t provide the feedback to people telling them the way it is working, what are the critical issues, how to improve, and so on, then there will be some relaxation from the commitment. Because maybe they think the local authorities aren’t focused so much on the system, and then they wonder why they should care about it either. But if they get targeted every so often with messages saying, “Hey, you’re doing well, we have saved such an amount of money”, and so on and so forth, this helps keep up the good levels both from the quantitative and qualitative angles.

 

TOS: This is an important point that Enzo brings up. Without consistent communication right from the beginning, it may seem to tenants that the program is not much of a priority to the city, and people will start putting it lower on their priority list as well.

 

CHAPTER 6: MULTISTORY BUILDING DEMOGRAPHICS

 

TOS: Populations in high-density urban areas are extremely diverse. People from different countries, backgrounds, family situations, cultures and life experiences all make the city their home. And multistory residential buildings encapsulate this aspect of city life quite well.

Reaching out to tenants will require an understanding of the demographics in each building you work with. And from speaking to many program managers, it seems that the demographics that gain the most focus are language and ethnicity, and to a certain extent, age as well.

 

JASON SANDERS: We’re here today in Los Angeles, California, in the downtown region off of four hundred South Main street…

 

TOS: At a busy café just outside the Old Bank District Building sunny in Los Angeles, we spent time with Jason Sanders – national Zero Waste manager for EcoSafe Zero Waste who helped implement the organics recycling pilot program in the building – an eight floor multistory building with all but the first floor being residential.

 

JS: So there’re seventy total units at this building, and each floor has a refuse room that has a compost bin inside, and then a chute for their landfill and recyclables as well.

 

TOS: We spent the afternoon speaking to both him and Jessica Aldridge of waste hauler Athens Services about their experiences in working together to roll out and tracking the performance of their organics collection pilot program in LA. We also discussed the challenges they faced rolling out the program – and here, Jason shared with us their experiences in tailoring their program to the different demographics.

 

JS: One of the challenges that we’ve seen with setting up these multifamily food scrap programs is adopting the program to meet the specific building’s demographic needs. We have language barriers so we always have to adapt our education and outreach materials to work with that particular language, whether that’s Mandarin or Spanish or English. We have found that certain demographics, such as a more progressive and environmentally focused age group – from your Millennials to Generation X – adopt these programs more rapidly, than some of your older demographics. So it’s always a challenge trying to adapt the program to meet the specific building’s demographics. Here at this Old Bank District Building, we actually have a very progressive demographic that easily adopted the program. So we have demographics that really understand the full cycle of the organics here, where others might not have that knowledge.

 

TOS: Understanding the full cycle of organics.

This is something I want to focus on for a moment because it proves just how important it is to highlight the connection between the organics we throw in the bin, soil health, and the food we produce.

Jason suggests that it is the younger, more progressive demographics that have a ready understanding of this cycle, which makes implementing a program much easier. And showing tenants the connection between our food waste and the soil can be a great strategy for education or promotion of the program.

 

JS: We brought some of the finished compost that this material turns into, and we showed the residents the finished compost. So we educated them on what their food scraps turns into, which I believe was a really key component because a lot of the people that live in cities don’t quite understand that their food scraps actually turns into good-looking soil amendment. So that then clicked in their heads and of why it was important for them to separate their food scraps.

 

TOS: Environmentally aware tenants can be a great asset for a program. Even though this can often be a small demographic within a building – it only takes a few to make a difference. This is something I learned from Jessica Schreiber, when I asked her how many people were environmentally aware in the buildings she works with.

 

JESSICA SCHREIBER: From the tenant meetings that I’ve attended, I would say there was maybe ten to twenty percent who would ask questions like that, and then the other eight to ninety percent are much more concerned about whether it’s convenient, do they have to do it, and is it going to smell or bring rodents. So there’s that small group that is very interested in where this goes and why we’re doing it, if it stays local and how it’s composted. And I think because those people exist and ask those questions, it’s a greater educational moment for the whole building. Because everyone has those logistic questions and convenience questions, and then it’s that one step further – the “why” question – that I think is where it really becomes internalised.

 

TOS: But what about the main demographics to factor in your program? How do cities work with the different languages and ethnicities to reach everyone equally?

A few weeks back, I contacted Marcia Rutan to speak about the very recent mandatory composting program in Seattle, USA, and her work with education and outreach in the multistory residential buildings there.

 

MARCIA RUTAN: My name is Marcia Rutan and I work with Seattle Public Utilities in Seattle, Washington. And I work on multi-family food waste and recycling programs. My official title is Community Recycling Program Manager, and I’ve been here eight years this June.

 

TOS: Now, Seattle has a diverse population of six hundred and sixty thousand and over five thousand apartment buildings, and Marcia shared with me some of their valuable experience in working with the various demographics in the city.

 

MR: So we provide these two basic flyers for this program – Where Does It Go and the Food Waste flyer – in eighteen different languages. Now, these have all been translated, but the next step that we’re learning more about in the last year or so is something called Trans-creation. And that is something where the materials are actually made culturally relevant, as well as the wording being correctly translated, so it doesn’t mean something odd in the other language. So that will be the next step – going through these different languages and making them as pertinent and relevant as possible to the folks who are using them.

Also, when I go out to do presentations, I always ask if there are people speaking other languages who will be there, and we always bring interpreters if needed. We are also expanding our engagement of community liaisons, either through community-based organisations or individuals who are good educators: people who look like the people in that particular community.

 

TOS: And do you focus on reaching out to any other demographics? I’ve heard age mentioned as well as an important demographic for example…

 

MR: Sure. Yes, we do have some focus on that, thought I would say not as much as on the ethnic diversity. Now for instance, I am an older person at this point, and I go out to a lot of the senior properties, and they really like that because I’m closer to them in age. They can relate to me and I can say, “I’m going to be retiring soon, and I know you’re on a limited budget, but stillwe want to consider buying recycled products because that’s what keeps recycling going”…so that sort of thing. They can related to me, so I cover the older group in a lot of ways. And we also go to a lot of different festivals and fairs, and so we really make an effort to reach a diversity of folks through those festivals – whether it’s a university district street fair that was just this last weekend, which was very much fosuced on younger people. So that’s another aspect. We do have Twitter, we do have Facebook. And that’s not just for the younger people: we know that a lot of people of ethnic diversity are on their smartphones, and that that’s a primary computer for them. So, it’s just a great way to reach a lot of folks.

 

TOS: So as you can hear, there are a lot of different ways to reach out and a lot to factor in. Again, you have to be prepared to invest a substantial amount time and resources into outreach if you are to be successful. And it’s a long-term thing – engaging the tenants is a never-ending process.

And having someone from within a specific community on your outreach team can be especially important for connecting to that community.

 

CHAPTER 7: NATURE OF ORGANICS PROGRAM – VOLUNTARY OR MANDATORY

 

TOS: Throughout this special edition, we’ve been discussing both mandatory and voluntary programs, and we touched on a few of the differences between them in episode one – particularly in relation to getting building managers on-board.

The nature of your program will have an impact on the people you’re trying to engage and on your approach, as we’ve seen.

With voluntary programs, it’s all about winning people’s hearts and minds as there is no mandate to put fire under people’s feet. While this may mean you have less buildings participating, I learned from Jessica Schreiber in New York that working with interested buildings only has some unique benefits.

 

JESSICA SCHREIBER: I think the benefit of voluntary is that we can work with buildings that we have relationships with, buildings who are eager and want to do this. So we may get less material with the voluntary group, because it’s not mandated, but because they’re very engaged and are really supportive, we’re hoping that material is cleaner than it would be had we just said everybody needs to do this. So at this point we’re sort of hoping for more clean material, and a very voluntary and very feel-good program, versus a mandatory where maybe we would get more tonnage but it might not be as high of quality.

 

TOS: Now, Jessica mentions the feel-good aspect of the program, and this made me wonder just how important that feel-good factor is for success. So I asked her – how important is the popularity of the program, and how much does it depend on creating a positive experience for buildings and tenants?

 

JS: I think the popularity is a key part of it. One is that we’re able to show that there’s interest. So, we’re hoping to add a fourth truck to Manhattan this summer and that’s just based off the fact that we’ve had so many inquiries, and we know that we should be able to create a full route just from the inquiries that we have. So the popularity of the program is a huge part of it. And the other half of that is that we want to make sure the service consistent, that the education up-front is good, and that we really take a special interest in these buildings so they feel supported. Because all that makes them more likely to tell the next building, or their friend who’s also a super, “I have this program, it’s easier than it looks. It’s really simple and you should do it”. So, we’re hoping the city support on our end – the work that we’re doing to bring the buildings on board – is part of it, and that the buildings spread word and that popularity grows.

 

TOS: Mandatory programs, in contrast, can be a lot more challenging, where the aim is to reach full compliance and at the same time keep the contamination rate as low as possible. This means increasing education and outreach efforts, dealing with difficult buildings and handing out fines – as we heard from Alexa Keitly in the last episode.

This can be daunting, and it’s generally considered best practice to work in steps: Beginning as a voluntary program, for example, and transitioning to mandatory once the system is rolling and the kinks have been ironed out. This can take many years.

In Seattle, they took this step-by-step approach – first making it mandatory to provide organic waste carts in apartment buildings in 2011 before moving to the composting mandate that is in place from this year. This was a very effective tactic, as Marcia Rutan explained to me.

 

MARCIA RUTAN: There was a lot of work already that went into building the foundation for this. Basically, in Setpember of 2011, Seattle city council made it mandatory that all multi-family properties would have food waste carts. So there was somebody I hired and who has worked with me for a number of years, who was doing technical outreach while I was handling the educational outreach and phone trouble-shooting. So we definitely got a certain flood of inquireies about this, and starting in 2009, really, we were working very hard to get all of the properties up and going with the food waste carts. And by December 2011, a few months after that law went into effect, we basically knew we were going to roll-out carts to anybody who was left over out of the five-thousand who hadn’t signed-up. And in fact there were only a few hundred left. So we really worked hard to get that subscription base established.

Now, just because a property had a cart, did not mean they were using it. There were definitely instances where they stashed it in the closet in a store room and they didn’t want to deal with it. They just thought, “I’ll just pay my monthly subscription and I’m not going to deal with the program”. So the next stage has been participation – and we’ve done a lot of work with on-site education and technical assistance to build the participation. And we could tell who wasn’t participating, because we would get reports from the drivers who knew which properties consistently didn’t have carts out or where there were carts missing continually. So we would get those reports and target those properties – especially the large ones, because there was more impact there.

So we definitely had built up some level of participation. And then this next stage has really caught the attention of a number of properties who are very concerned about the fine and want to either get their service going, or improve it substantially so they don’t get the fine.

 

TOS: So here you get a sense not only of the differences in challenges and benefits between the programs, but how much time it can take to build up participation and prepare for mandatory organics collection. As we heard from Marcia, Seattle have been working since 2009 on introducing collection in multistory buildings and this definitely helped smooth the transition.

Since there are so many facets involved in setting up programs in multistory buildings, this is no surprise. No matter the nature of the program, it’s important to be patient and keep a long-term perspective in mind.

 

CHAPTER 8: BIN LINING STRATEGIES & COMPOSTABLE PLASTICS

 

TOS: We’ve nearly come to the end of the episode and there is one last topic to discuss.

At all stages of the organics recycling process, the organic stream needs to be kept as clean as possible. Keeping contamination low is a constant battle, and how the organics are transported from household bins to recycling containers and then to the collection trucks can have a great impact.

What we’re talking about here is lining strategies.

With lining strategies we’re back in the same familiar situation of trying to balance tenant and building manager convenience with practicality for program managers. On one hand, tenants (and building staff as well) will be more comfortable using something like plastic bags for collecting food waste, and on the other, composting facilities want as clean a stream as possible so ideally it would be best to have no bin linings whatsoever.

So how can we balance these two sides?

Well, first of all, there is a general lining hierarchy that many cities adhere to – giving people a list of options for carrying their food waste from best to worst.

 

JESSICA SCHREIBER: So we give people a lining hierarchy. Always our first choice is no lining, and you can just rinse the bin out. The second choice would be paper – either lining it with a paper bag or newspaper, because that’s going to break down with the food. Third choice would be compostable bags, and last choice – which we really don’t want, but are willing to accept – is clear plastic bags.

 

TOS: Now, in terms of having no bin lining at all – this can be a bit too much for both tenants and building managers alike and increase the yuck factor, as they will be faced with having to clean out bins regularly – something Marcia Rutan pointed out to me.

 

MARCIA RUTAN: We did a test project in about 2007-2008, to test how this would work or can it even work in multi-family properties, and one of the results of that project was that the property managers really want a compostable liner in the cart. It was not quite a deal-breaker, but it was close – like a “give us that liner or else”, kind of feeling. So that’s been one thing that has helped with the “ick” factor.

 

TOS: Now, Jessica mentioned that New York accepts, as a last resort, polyethylene plastic bags for those who would not participate otherwise.

While this is not an ideal situation, and contributes to higher contamination levels, it does highlight the fact that many people are so used to the practicality and cleanliness of using plastic – particularly for wet materials like organics – that they may shy away from participating without having that level of comfort.

This is where compostable plastic bags can sometimes be a great benefit.

 

MARCIA RUTAN: We have just done a test project with some compostable bag dispensers. This is something that properties can hang up right near the compost cart, and then residents can pull out a little green approved-compostable bag, take it back up to their apartment home and use it, and bring it back down and take another bag. And that also reduces odours, and keeps the flies down. I was quite resistant to these bags at first, because it just seemed like one more thing to have to buy and use, and was not in-line with my waste prevention ethic. But I have become quite sold on them for at least certain situations. I think they definitely work, and where people can afford these dispensers I think it makes a lot of sense.

 

TOS: While they can be a great solution – there are some challenges to be aware of. Not all compostable bags are alike – some composting facilities may not be able to give them the time needed for them to break down and others may not accept compostable plastics at all. So finding a facility that will accept the bags being used will be essential.

And New York has had extra challenges in terms of compostable plastic bags – availability. Here’s DSNY’s Bridget Anderson from last year once again, sharing their experiences.

 

BRIDGET ANDERSON: The availability of those compostable bags has been a problem. It’s taken us a while to get the bags into retail stores – there are also online outlets for the bags. The price of the bags has been a problem; some people say the bags are to expensive and they won’t use them, or that they would participate in the program if they could use the bags, but the bags are too expensive – that’s an example of something that’s been a challenge…Our hope is that eventually the compostable bags will maybe become cheaper and be more available, and then we can switch out the regular plastic bags.

 

TOS: Lining strategy will have a big impact on your program’s success – and there are pros and cons to each of the possible solutions you can choose. Availability, affordability, convenience and contamination are key elements to pay attention to, as well as giving people a range of options to suit their situation.

EPISODE END

 

TOS: And here we leave the topic of challenges and factors to take into account when setting up a program.

We’ve covered a lot of ground here on the show in this episode – hopefully it’s helped you get a solid understanding of the main factors and challenges faced with implementing an organics program in multistory buildings. And hopefully we’ve helped answer at least some of your questions too.  But if not, never fear, because we are only getting started.

Stay tuned for the next episode, where we invite more program managers and recycling specialists to discuss case studies and explore the most successful strategies for the all the issues we’ve addressed so far.

 

29
May
2015

The Final Frontier: Challenges For Organics Recycling in Multistory Residential Buildings

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EPISODE SUMMARY

In urban areas all around the world, we are stretching towards the sky – to save space on the ground, and make room for our growing populations. In this Multistory Special, we explore the major challenges and factors we need to pay attention to when planning an organics program in a multistory residential building, and we invite guests from cities around the world who are leading the way with their programs to share their experiences. This week, we’re taking a look at the main challenges we face today and the major factors we need to address when we start recycling organics in any type of multi-story building. This will lay the foundation for the episodes to come.

Links to other episodes in the Series:

Episode 1

Episode 2

Episode 3

Episode 4 

 

 

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EPISODE SLIDESHOW

 

RESOURCES:

Sorting It Out: The State of Multifamily Recycling in Washington State. Washington State Recycling Association. July 3, 2014.

Multifamily Recycling: Case Studies on Innovative Practices from around the World. Washington State Recycling Association. June 20, 2013.

Best Practices for Multi-Family Food Scraps Collection. Recycling Council of British Columbia. February 2011.

New York City Organics Collection Pilot Program Program Report, through March 2014. New York City Department of Sanitation. 2014. (Page 20).

 

TRANSCRIPT

 

CHAPTER 1: BUILDING TYPES & CATEGORIES

 

THE ORGANIC STREAM: There is no unified classification of multi-story buildings. Usually they are categorised in terms of height. A typical description would be low-rise, mid-rise and high-rise buildings.

Low rise buildings have very few floors. Again, there are no unified rules here, but they usually are no more than 3 stories high. These are quite easy to work with and usually have a centralised collection point.

Mid-rise would generally be anything above 3 floors but below 8 floors. And high rises, then, are anything above 8 floors. These are typically the buildings we’re talking about in this episode – as they are the most challenging of the three categories.

It might also be useful to categorise the buildings by the type of waste and recycling facilities they have – since this will have a big bearing on how you approach the building. Buildings usually have either a chute system (single or multi chute), waste rooms on every floor, or a single collection area on the ground floor, garage, or in the courtyard.

No matter how you categorise them – it’s important to remember that each individual building will have its own challenges and advantages. For this reason, it could be useful to categorise them in terms of level of difficulty. This can take into account a range of issues that will effect your program like for example – whether there’s high turnover of tenants…. a lack of space or perhaps ventilation issues in the building…or if the building manager uninterested.

 

CHAPTER 2: LOGISTICS: WASTE ROOMS, CHUTES

 

TOS: So…where exactly are you going to put your bins, and how will the hauler access them? Are you working in a building with limited space and maybe ventilation issues? Is there a chute system in the building? Do you want to use it for organics?

These are some of the key logistical question you’ll ask yourself in the beginning. And your decisions and how you implement them will have a great impact on success.

 

(Introduction to Linda Corso)

 

TOS: This is Linda Corso, manager of Cathedral Hill Plaza on 1333 Gough Street, San Francisco.

We took a trip to California last month to get a first-person view of the organics recycling program in the state and some of the buildings involved that have been successful. And we met with Linda, who was kind enough to show us around and tell us how the system works in her building. Cathedral Hill Plaza was built in the 1960s, so it’s an older building – it has 169 units, with 14 stories altogether. And Linda began a composting program at the building before it was even mandatory.

 

LINDA CORSO: When I first read about it in the paper that Recology was starting composting, I started looking into it and talked to them about getting composting bins, which we initially put in the garage, and then just sent a memo to our tenants that composting was available. It didn’t work so well!

 

TOS: Linda told us that nobody wanted to carry their icky compost bags all the way down to the garage when it was easier just to keep dumping it in the trash bin on their floor.

 

LINDA CORSO: Then I contacted SF Environment and they came out, walked through with me, got the slim-jim bins for both recycling and composting for our trash rooms – we have trash rooms on every floor, which makes it easier for the tenants. And they also came with Recology and set up in our lobby and brought bins and bags for tenants, and had an education thing one evening. They gave people a comfort level that there weren’t going to be bugs crawling all over – we empty the bins in the hallways every day. And it really took off.

 

TOS: So in terms of logistics….to make the program work, bins were placed where tenants were already going to leave their waste. Instead of having them in the basement where they were less convenient.

Linda showed us the waste rooms and they were spacious, thanks to the slim bins – and clean – thanks to the waste being collected every day. All in all, this is an excellent set-up. And after talking to Linda, here was me thinking that this system was probably the most ideal for buildings with waste rooms.

But actually the truth is that using waste rooms in this way is not all that common or straight forward.

 

(Trying to reach Alexa Keilty and getting voicemail).

 

TOS: This is me trying to reach Alexa Keilty zero waste specialist at the department of Environment in San Francisco, who designed and implemented the multistory building food scrap collection & composting program. San Francisco has 8500 multistory buildings they work with, and their composting and recycling mandate has been in place since 2009. Just how has San Francisco navigated the waste room situation – and what do they do when a system like Linda’s doesn’t work?

 

ALEXA KEILTY: So when we’re setting up a building, we look at if there’s an opportunity to collect on each floor; and if they have a trash room we look at that and we do provide bins at no cost for apartment buildings to collect on each floor – as long as they have maintenance staff in the building willing to collect it. And I have set up composting on each floor in buildings and it doesn’t always work if you don’t have proper ventilation and if you don’t have maintenance staff on Saturday and Sunday – because those typically are the days that people take their trash out, on the weekends. And you don’t want to have fish that someone cooked the night before in a non-vented trash room for fourty-eight hours, because that’s going to create a real problem. And typically for the residents who live in close vicinity to the trash room – they’re the ones who complain first – so it doesn’t always work.

So when we’re setting up programs, I think that’s the main thing we look at: how do we equal the playing field? Most of the time, because of space constraints and we’re dealing with an older building stock, we’re talking about requesting the tenants to walk it down into basement areas to dispose of their recycling and composting, and then the trash chute is still there.

 

TOS: Trash chutes. Here we come to one of the biggest challenges for programs in multistory buildings.

I have here a 2011 report by the Recycling Council of British Colombia, that says that in Toronto city, high-rise buildings with garbage chutes had significantly lower levels of participation and higher levels of contamination than buildings without chutes. And this seems to confirm what I’ve been hearing from our guests. Chutes are convenient, and easy to use. So for a mandatory program like San Francisco, where there is pressure to increase participation – what can we do about waste chutes?

So it’s all about levelling the playing field – and here Alexa told me about a pretty interesting strategy they’re trying out to do just that…

 

ALEXA KEILTY: On every floor within a high rise building there’ll be a chute where people can just throw their trash, and it’s prioritising trash over all the other streams. So something to keep in mind is how can we stop prioritising trash, and how do we design and set up buildings from the get-go – and we have new ordinances requiring new construction to keep this in mind, but – when we’re talking about older buildings, how do we level the playing field?

And we also encourage property managers to close their chutes and force the tenants to walk everything down into the basement area. They usually love that idea, because chutes typically can attract pests and all it takes is somebody to put one pizza box down there and then you have a jammed chute. So, they love to close chutes, but the problem is that the tenants board in San Francisco is very strong, and some tenants may consider this a reduction in services – and if they see it as a reduction in services, then they can apply to the rent board for a rent reduction. So because of that, property managers are very fearful, they don’t want to deal with lawsuits…it’s just a very tenuous situation for them.

 

TOS: So that’s San Francisco’s waste chute strategy. But what about New York?

 

JESSICA SCHREIBER: I’m Jessica Schreiber, I work at the Department of Sanitation and the Bureau of Recycling and Sustainability. I oversee all apartment programs, so any recycling programs that have to do with high rise buildings fall under my group.

 

TOS: So New York’s organics recycling program is a voluntary program that has been up and running since 2013 and has been spreading through the City every since – with 148 high rise buildings involved in the program.

 

JESSICA SCHREIBER: Chutes are definitely our biggest issue when working with buildings – particularly some of the newer buildings in the city that have a chute room on every floor and residents are very used to just bringing everything to the chute room and separating it there. By far what we think is the best option for organics is a single collection point, usually it’s in the basement. We want everything brought one spot. For residents who aren’t used to having to go to the basement for anything, bringing a separate food stream to the basement is daunting. So we have a lot of conversations about chutes with the building management.

There are pros – if we were to make the chutes just for organics, and trash for the (hopefully) non-smelly items that can be separated on the side with the recyclables, that’s one option. There are not a lot of buildings in the city that have chosen to do that. Other cities, though, have reported that that option tends to create more of a smell and more of a maintenance issue, because this is loose food now going down the chute and getting stuck, and not always being bagged correctly. So we try to avoid chutes when we can and do a single collection area where possible. Usually that’s in the basement. There are buildings where they’ve tasked the super with collecting food scraps from a bin on each floor in the chute room – so where they have that sort of building help, that’s also possible.

 

TOS: So here we see more problems… It seems that avoiding chutes and focusing on a central collection point is a common strategy.

And this brought me on to talk about one of the first participants of their program – the Morningside Heights Housing Corporation. Morningside Heights is an impressive residential cooperative apartment complex comprised of 6 high-rise buildings in the borough of Manhattan – close to Columbia University. The buildings are each 21 stories high, with a total of 980 apartments. How they decided to introduce organics collection here I think is worth bringing up. They decided on a simple approach at the beginning – using a centralised system not for each building – but for the complex itself.

This had some unique benefits – not just in terms of reducing maintenance costs and equipment costs – which led to the program’s success in the building.

 

JESSICA SCHREIBER: Morningside Heights started as a drop-off point for the whole complex. So they have multiple buildings, and instead of every building having its own collection spot in the basement, there was a drop-off point for the whole complex. The benefit of that is that it’s convenient for the building staff, it’s convenient for us to collect becayse we’re just taking it right from that point to the curb and it’s all centralised. The other benefit of that is that when it’s a drop-off point, it makes it very easy to educate tenants about how to participate. It’s a very clear message, and it’s also a point of education, so people walking buy who aren’t aware that this is an option will see it and become more engage.

So I think it’s supportive of buildings who want to get their feet wet before they jump all the way in, and it’s also a good way to test it out. And you can see that when the bins are closed, they don’t smell because you’re getting service three times a week, so it doesn’t sit long enough to become a problem, and these solid plastic bins are not going to attract rodents. So it’s the best way to ease a building in and as residents become more used to bringing this stuff to this drop-off point, they’re going to actually want it to be in their basement because that’s even more convenient – like an added level of convenience to have it inside their own building, versus somewhere else in the complex.

 

TOS: So centralised systems have a lot of benefits, especially if you can overcome the tricky chute issue. And just like the waste rooms, you’ll have to make sure the area is convenient, has adequate space, is well lit and clean. And remember – no matter what system you chose, you need to factor in convenient access for the hauler as well.

 

LOGISTICS ROUND-UP

 

Now, we’ve covered quite a bit of ground in terms of logistics. Keeping in mind space constraints, how waste will be collected in the building and by the hauler, costs – so weather you can afford maintenance staff or the extra bins, convenience for tenants, odours and pests, and the problems with chutes.

In every aspect there’s a balance to be struck between convenience for the tenants, and practicality. And it can be tricky to do.

What really struck me, and what my guests have all pointed out, is that no two buildings are alike. – Like snowflakes, or like people, they have their own characteristics, challenges and personalities. And the strategy you employ will have to be completely tailored to each building’s needs.

 

CHAPTER 3: NEW BUILDINGS AND THE PROBLEM WITH OLDER BUILDINGS

 

TOS: In any given urban area, the age of the multistory buildings will factor into your organics recycling program.

What are the issues with older buildings? Well mainly that most of them have single-chute systems with tiny waste rooms – or no waste rooms at all. Putting composting on a level playing field in this situation is very hard.

Retrofitting is one solution – but an expensive one. San Francisco is encouraging people to close their chutes altogether – but there are some issues here too.

So let’s look at the bigger steps we can take. The City of Milan in Italy, for example, where the majority of people live in apartment buildings, decided to close all chutes in the city in order to level the playing field. And it’s working – chutes are closed and all organics are collected in waste rooms or central locations. We’ll get deeper into this during our Milan case study in a later episode.

Not all cities can take this approach. But they can make an impact in new buildings by requiring them to have adequate recycling facilities. Often, buildings are allowed to choose between a number of systems.

For example – Alexa mentioned the new building code in San Francisco that says all new construction has to have recycling, composting and trash on an equal playing field. So new buildings, she told me, often have decent sized waste rooms on every floor, which as a fan of waste room systems I think is great. New chute systems are an option as well – either with multiple chutes for each stream, or just one for organics. We already heard from Jessica about the possible issues with these.

Another interesting option that Alexa told me about are diverter systems for chutes – how do they hold up?

 

ALEXA KEILTY: So they’re now putting in diverter systems. Basically, it’s one chute with a button that you push and then there’s a baffle at the bottom of the chute which pushes the recycling, composting or trash into the right bin. The problem with those is that they never seem to work properly, or the tenants in the building haven’t been trained properly to use it, so I haven’t actually found one that’s been working well unfortunately.

 

TOS: “Okay so that’s a bit tricky then. I guess then the waste rooms are probably the best option at the moment”.

 

ALEXA KEILTY: Yeah, I think so. I mean, the problem is just labour – you have to have labour seven days a week and not all buildings have that.

 

CHAPTER 4: COMMITMENT OF BUILDING OWNERS & MANAGERS

 

TOS: Buildings are made up of people, and recycling systems are made up of people too. So successful organics recycling, then, is all about building relationships. With the tenants yes, but first of all with the building owner or manager.

In a 2014 report by the Washington State Recycling Association called Sorting It Out – The state of Multifamily Recycling in Washington State, it asked recycling professionals about the top challenges they face in program implementation. And it’s quite telling that lack of support from building managers is number three on the list of challenges, just behind space and contamination.

During our trip through California – we met with building managers…like Linda Corso…and saw just how valuable it is that they are fully on-board with the program and make it their own. But this isn’t always the case. There are factors that can influence their level of enthusiasm or commitment to the program. A building owner or manager may not know much about organics recycling – why it’s important, and whether it will cause odours and pests.

This is where education and outreach is essential.

 

JESSICA SCHREIBER: We do a lot of outreach, we go to a lot of building events and speak to a lot of management companies, and I always introduce organics and give a brief explination of how it works and why it’s important. When people hear that food waste is a third of our waste stream, that’s a pretty staggering statistic. So we always introduce it as part of the apartment program package. For buildings who express an interest, we will follow up enthusiastically – we’ll do a site visit and work with tenants to educate them along and bring them on board.

We do definitely encounter buildings that say “no thank you” and are not interested. They basically say “not until I have to am I even going to consider this”. I think there’s still some stigma around it – smell and rodents and stuff.

 

TOS: Now New York’s program is voluntary – which means they are dependent on building managers who are interested. Jessica told me that fortunately, they have their hands full with building owners who are – so they have no need to engage uninterested managers. But for a mandatory program – it’s a different story.

 

LILY KELLY: I’m Lily Kelly. I’m senior Program Associate for Global Green USA’s coalition for resource recovery. We’re based in Santa Monica, California and we have offices around the country in New York, New Orleans, Washington DC, and here in beautiful San Francisco.

 

TOS: We met with Lily Kelly of Global Green in her office during our trip last month. As part of Global Green’s goal to promote smart solutions for climate change, Lily has been exploring different solutions for organics recovery and working with cities [here you say ’systems’ instead of ‘cities, but it’s no big deal] on pilot projects in multistory residential buildings.

Lily told us how a mandatory program can affect the way building managers interact with the program…

 

LILY KELLY: When there’s an ordinance, or when there’s a law that requires composting, it really makes a difference and of course it does. It seems like a very obvious point to make, but just listening to the property managers changing their narrative about it from, “Oh, I don’t know if I want to compost, it seems gross and smelly” to, “How do we make this work? How do I make it not gross and smelly – by using bags or training my tenants better. How do I avoid any kind of fines for contamination – by teaching people how to do it and making signage really clear.” It really helps bring their minds to work on solving the problem, as opposed to just giving up on it and deciding it’s too hard. But then there are many other places where it’s still voluntary and that’s going to place a limit on it, if it’s more expensive.

 

TOS: Even though the mandatory aspect can bring more people along – there will still be hesitant building managers. And one of the biggest barriers to their commitment is a worry over cost. This is an area you will need to address for mandatory programs, but even more so for voluntary programs.

 

LILY KELLY: I think it is really important. In particular it shouldn’t be an extra cost for them to add a composting service. And there’s typically a transition period where they’re not going to reduce their trash service right away just because they’ve added a composting service. Down the line it may be possible, and ideally that what will happen is that there will be less trash volume so that service will go down and it’ll become less costly to the property manager. But as a safety precaution for preventing any overflow of trash, they should always try adding compost first, and then – as needed – reducing trash systems. So unless it’s mandated, getting that buy-in from them means there has to be at least a cost neutral option for them.

TOS: Now with a mandatory program, you have one more tool at your disposal: enforcement and the threat of fines. Let’s take a listen to Alexa and San Francisco’s strategy on this front…

 

ALEXA KEILTY: San Francisco has taken a very mild approach when it comes to enforcement. We have implemented some processing fees on buildings, so if we find over fifty percent compostables or recycling in the trash we can put a fifty percent processing charge on those accounts, and we have been doing that. That usually does get the attention of the property managers and they do eventually call and ask for assistance on how they can improve their setup and motivate their tenants.
When we approach these property managers, we don’t start talking about the law and requirements right out of the gate because people don’t well respond to that, so what we try to say is that we’re offering this service, it can greatly help your building. It will also help maintain your building so it’s cleaner, if you get people thinking about how they sort their trash properly – they typically will manage it better so we talk about that. And if they’re still resistant and don’t want to work with us, then we start talking about the law.

 

EPISODE END

 

I’m afraid we will have to leave it here for this first episode of our special on organics recycling in multi-story buildings. I hope you enjoyed our journey so far, and the new format.  We’ve covered some critical challenges and key factors that come into play today – and for episode two we continue in this vein to discuss tenant participation, bin lining strategies, dealing with demographics and more.

If you have any questions or comments – you can contact us on organicstream.org website, or on twitter – our twitter handle is theorgstream.

 

 

24
April
2015

TRAILER – Water & Carbon: 3 New Answers to the Water Crisis in California and Beyond

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Our editorial team is currently producing a 6-episode series of The Organic Stream talk show, dedicated to spreading strategic insights to influencing bodies and support drought relief efforts in California and other regions of the world facing a water crisis.

Until today, the focus of the water crisis in California has been on conventional strategies and short term actions, instead of outlining solutions and creating a debate that ties to the broader picture of water, waste, carbon and energy management.

The Organic Stream team traveled the length of California to collect insights from the field and work with key players from the agricultural sector, compost industry, scientific community and public sector in crafting a new narrative. A narrative that ties together several of the challenges the state is facing with food production, water management, waste management and climate change to provide clues on how an integrated approach to resource management can dramatically change the game for the better and for the benefit of all.

The show will blend expert interviews, storytelling, narrated content,  soundscapes and music. Each episode is approximately 30 minutes.

 

 

26
March
2015

Big Data & Smart Cities: How Data Technologies are changing the Recycling Landscape

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EPISODE SUMMARY

This week, we’re exploring how data technologies are changing the recycling and waste management landscape. In a world where connectivity is fast-growing and technology is everywhere, ‘big data’ is becoming a central element to advance outreach and education strategies and improve the performance of recycling schemes. We speak to Marco Mattiello of Italian waste management company Contarina, to understand how the integration of an RFID tracking system into their recycling program has increased efficiency and improved engagement – and to get a glimpse into what the future may hold for big data technologies in their system.

You can download the Zero Waste Europe Case Study on Contarina here.

In part two, we brief you on the Zero Waste Europe Workshop on Best Zero Waste Practices in the US and EU, and the European Circular Economy Conference that both took place in Brussels recently, in response to the recent withdrawal of the waste policy package by the new European Commission.

 

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FEATURED EVENTS

Workshop: the Best Zero Waste Practices in the US and the EU. March 4th 2015, Brussels, Belgium. Organised by Zero Waste Europe.

The newly elected European Commission has expressed the intention to withdraw a waste package which was presented in 2014 after years of work by the previous Commission, Parliament and Council. This move has been justified by the intention to retable a more ambitious circular economy proposal. The aim of this workshop is to provide proof of the economic, social and environmental benefits of having an ambitious waste policy.

International Composting Awareness Week Australia (ICAW). May 4th – 10th 2015, Australia. Organised by CORE.

Celebrated in Australia, Canada, the UK and the USA, ICAW is a week of activities, events and publicity designed to improve awareness of the importance of compost and to promote compost use, knowledge and products. We can compost to help scrap carbon pollution by avoiding landfilling organic materials and helping to build healthier soils.

 

EPISODE SLIDESHOW

 

Feature Image by Maldive. Some rights reserved.

TRANSCRIPT

 

Contarina’s Recycling Success – RFID Bins

 

Q: Contarina has one of the most successful recycling systems in Europe and the world – with a recycling rate of up to 85% and only fifty-three kilograms of residual waste per inhabitant per year in the areas you service. That success comes down to a lot of factors of course – maintaining a curb side collection scheme, separate collection of waste and of course the use of smart data systems as well. So to start us off and give the audience a bit more context, can you run us through the different areas you service and the types of bins that you use?

Marco Mattiello: As Contarina’s area is wide and we work on historical centers and urban centers, and also in the countryside, we can offer our users different kinds of bins. The bins we use are organic waste bins, residual waste, glass, plastic, cans, paper…and optional green bin for users that have a garden, for example.

Q: What you mean by organic waste here is food waste – just to clarify for our listeners…

MM: It’s food waste, yes. Then the different size of bins – we have a thirty litres bin dedicated to our users and families that live in complex urban areas, so for example condos or historical centres. Then users that have a bigger house or a garden, we give them the hundred and twenty litres bin.

Q: And all of these bins now feature RFID chips. How are these chips integrated in the bins, and how does it work with the scanning system?

MM: The RFID chip is on the edge of the cover of each bin. Just to let you know, we’ve been using this technology for over ten years. And as you know technology runs, so while before we had to use a special scanner that has to be close to the bin each time our operator used it, now with the newest technologies we use an antenna on our lorries so we’re able to scan each bin directly from our lorries.

 

Pricing Model – Tracking Pickups & Collecting Data

 

Q: In terms of the pricing model you have for users – which is a VERY important component of a successful zero waste programme – there is a fixed fee first of all based on the number of household members, and a variable fee on top of that based on the number of residual waste pickups. You also have a discount for home composters and a fixed quota for garden waste. In order to calculate the residual waste fees, it is important for you to measure the number of pickups, and this is why tracking system is so useful. Can you tell me more about this pricing model & how it works?

MM: We base our fee on the number of residual waste bin removals. We need to know exactly for each user how many times their bin has been emptied. So each operator brings the residual waste bin to be emptied. What is interesting is that as our fee is based on the number of pickups, so we don’t really care what the exact weight of each bin is. The user then brings out their bin when it’s full – there is no reason for them to bring out their bin when it’s half-full because they will pay more. Of course, when the lorry arrives at the transport station we know the weight of the lorry, but not the weight of each single bin.

Q: With all this crucial information you obtain in real-time, we get a picture of the unique opportunities this can give in terms of system optimisation and increasing user participation or satisfaction. And the users can access and view their data easily via the internet. Can you tell us some more about what the user can see and how it benefits them?

MM: Each user has their own username and password, where they can check in real-time how many times their residual bin has been emptied, at what time, and which day. Every family, depending of the numbers in the household, has a fixed number of pickups during the year, so they know how many times they could still empty their residual waste bin before paying more for extra pickups.

 

Next Steps for Data Technology Their System

 

Q: When talking about smart data systems, we see a lot of potential to use this collected data in new and interesting ways. For example, well-performing households or areas can be rewarded for their good work, or be top of a leader board to create friendly competition between neighbourhoods. Contarina is known for the continuous improvement culture, which is essential for reaching zero waste. What are you developing right now with this smart data system, and what are the next steps that you’re looking at?

MM: We are developing software in order to have a real-time connection between our operators, our lorries, that are on the roads everyday. We’re talking about three-hundred lorries on the roads every day. So for us, it’s very important that each operator will be able to communicate – not only with headquarters but also with his colleagues. I’ll give you an example: if there is a car accident at four in the morning when all our trucks are on the roads, the operator will be able to inform his colleagues that there is a car accident on that street, so his colleagues can change their routes instead of getting stuck in the traffic jam.

Q: Looking at your data system management, how many staff members are dedicated to the IT part of the system in relation to the population you’re covering?

MM: The population we’re covering is more than half a million inhabitants, and my colleagues that are working in the IT department is a dozen.

Q: In relation to recycling targets and your future plans, you aim to go even further with a 96.7% recycling rate and only ten kilograms of residual waste per person by 2022! This will challenge you to find innovative solutions, and collecting and managing data would play a big part in this I imagine. How are you planning to leverage the smart data system, or big data, to achieve zero waste?

MM: Big data for us is very important – first of all for lowering contamination on our waste, and also to have a lower quantity of residual waste as our goal will be of reaching ten kilograms per inhabitant per year. And of course it’s really important for us to improve the consumption habits of our citizens and our users.

 

Green Jobs – Part of Zero Waste Vision

 

Q: And finally, I’d like to just ask you about green job creation – how does this fit into your zero waste vision as a company?

 

MM: For us it’s extremely important. We’re not just working on green jobs. Contarina, for example, are green jobs, but we are looking to create new green jobs. Especially because this financial crisis, not only in our region, in our country but unfortunately in all Europe has made a huge number of people unemployed. So bringing our models to new territories, we know we can create new positions and new green jobs, compared to the traditional street collection. So we are very glad to help people and provide jobs to the citizens that are not that lucky and are unemployed.

 

PART 2: ZERO WASTE EVENTS

 

The Organic Stream: And now, during our trip to Brussels, we attended the Workshop on Best Zero Waste Practices in the US and EU, organised by Zero Waste Europe on the 4th of March. And the 2015 European Circular Economy Conference on the 5th as well, both of which were organised in the wake of the new European Commission’s decision to withdraw the waste policy package that was on the table after four years of work.

The package, which was intended to increase recycling levels and tighten rules on incineration and landfill, was scrapped on January 22nd 2015, with the commission promising to come back with a package that has a wider vision and more ambition for next year.

Piotr Barczak: The waste package was withdrawn and we were not happy at all with that. It showed an undemocratic way of dealing with legislation by the new commission. It was withdrawn, and at the same time it was said by the commission that it will come back more ambitious, yet there is no reason to believe that it will really more ambitious with in such a short period of time – it took the previous commission four years to come up with this one.

TOS: And that was European Environmental Bureau, Piotr Barczak sharing his thoughts with us during the conference. The decision has stirred up a lot of anger and debate – some calling it a missed opportunity, others saying it’s undemocratic, and more still wondering what this will mean for the future of sustainability in Europe.

Here is Kęstutis Sadauskas – Green Economy Director at the European Commission’s Environment Directorate General the Circular Economy conference giving us a little insight into current commission thinking.

Kęstutis Sadauskas: We are retreating into internal reflection, and thinking about how to spread that circle – how to make it realistic but also more ambitious at the same time. Yet that retreat is not behind closed doors: what we need to do is to get back to reality, to reconnect to the real. See what facts are there, what developments are taking place on the ground – and I know that they are really vast. What technologies are coming into play and how we can use them for our vision, and also how to make it more attuned to economic instruments.

I’d like to caution that probably what we need to do is to set ourselves a longer action plan, rather than just drop a whole bunch of regulations and see how things go. Some of the things will be legislative, some of the things will have to be semi-legislative, in the form of by-laws. Some of the things probably could be soft laws or even voluntary approaches. These are all open issues for us.

TOS: As you can hear, there is of course not much commitment to anything specific – so it’s hard to get a sense of how exactly it will develop. So during the conference, one of the big questions on people’s minds was – just what did the commission mean by being “more ambitious?” and Kęstutis gave us a few ideas on that front.

Kęstutis Sadauskas: We have to look at the other part of the circle in the circular economy, and the other part is nothing but the waste prevention. Probably this is not the easiest one, to say the least. It could be rather demanding, and by the way it could be rather controversial because what we’re talking about is how we live, and this is quite an intrusive approach Can we go that deep into this concept? Well if we want to do the full circle of the circular economy, then we probably have to.

Many, like Piotr Barczak, strongly agreed that prevention should play a bigger role, but he, among others, was adamant in stressing that the new proposal should still keep a focus on waste and recycling targets.

Piotr Barczak: We should not lose the focus on waste: the proposal was the waste proposal, not the circular economy proposal. I hear a lot of roadmaps, a lot of long action plans, but I remember one from 2011 – the Roadmap for Resource Efficiency – and the waste proposal was, finally after three years, the only concrete step that was done by the commission so far, and it was withdrawn, by the reason that we have now a short break. I’m sorry, but we are not taking a short break; waste is produced all the time, and waste has to be treated. This is why the new waste proposal should remain ambitious, and the Commissioner said today that the targets will remain.

TOS: What’s clear from the conference as well is that there will be a focus on business and building markets.

Gary Crawford: We need to incentivise the use of secondary raw materials. And we see that there are more and more companies that would like to be able to bring in the secondary raw materials, but there’s a little bit of concern about the quality. So we need to work towards setting standards and showing that the secondary raw materials are as good – or better – than the virgin materials. So that needs to be done, but to start to prime the pump, what would be helpful is to get some incentives, and that could be perhaps reduced VAT tax for using secondary raw materials – or even on the other side, some incentives for setting up recyclable content within certain products. So I think those types of things could really help and enhance the market start up.

TOS: That was Gary Crawford, Vice President of International Affairs at Veolia, giving his view on what he thought should be a driving issue moving forward.

And one of the concerns, and something that we want to highlight as well, is the fact that energy recovery, or incineration, is well subsidised at the moment while resource recovery and redesign is not – or at least not to the same extent. Many are wondering if this will now change, and we asked Piotr during the conference to give us his thoughts on the matter.

Piotr Barczak: Waste is a mistake of a system, and if we treat it as a resource and that is an argument for incineration? Okay let’s burn it. But that’s not true: if something is not recyclable, the better way to deal with that is to design-out this product. There is a new concept starting at the European Commission, which is an Energy Union that has in one of its communication a sentence that says we should look in more detail at waste to energy. We could say that maybe, finally, waste to energy could be clarified as a very inefficient way of dealing with resources. But on the other hand we’re worried that some lobbying powers can still ask for more incineration as a way to deal with the problem of landfills.

And here they push for an idea, which is called “zero waste to landfill”, which is an exact hijack, I would say, of a zero waste campaign. So, zero waste to landfill is a wrong concept that is actually giving incentive to incineration.

TOS: So we have yet to see what role energy recovery will play, and how big a role it will play, in the new package. And During the workshop, best Zero Waste practices in the US and EU, organised by Zero Waste Europe the day before, we heard similar concerns about  energy recovery and the waste package withdrawal more generally.

Ariadna Rodrigo: I think it is appalling that the Commission has decided to withdraw the circular economy package. It is also shocking that they say that they withdrew it to do something more ambitious, when in fact they could have actually modified the package without withdrawing it. I strongly believe that gives a very wrong signal. We are wasting time for an area where action is urgently needed – not only because of the jobs it would create, and also the environmental benefits, but also because the tax payer at the moment is paying too much for the waste to be treated.

I am very concerned that despite the fact that the commission says they want to do something more ambitious, we saw last week that the commission also proposed that there is going to be a communication on energy from waste. It’s a very clear, unambitious communication. If they’re really concerned about closing the circle, and making that linear production model a circle, then incineration does not have a role for that. So I’m very sceptical that the real reason for the withdrawal of the package was to make it more ambitious.

TOS: That was Ariadna Rodrigo of Friends of the Earth Europe sharing her views with us during the workshop. And amid these concerns, it was an opportune time to bring some concrete examples of truly ambitious zero waste policies that are working right now to demonstrate to the commission that high diversion rates are indeed possible. This was the aim of the Zero Waste Workshop, and the workshop saw two case studies – Contarina in Northern Italy, and San Francisco – demonstrate how diversion rates of over 75% are possible,

We spoke with Zero Waste Europe’s Joan Marc Simon, moderator of the workshop, about the two case studies presented and what the commission should take away from their stories.

Joan Marc Simon: I think San Francisco has been very good at political leadership – when nobody else in the world dared to go for zero waste, and they had a mayor who believed in it. And without knowing what they were doing, they said “We want to go there” and how to get there came later. That is quite inspiring, and it shows that the political vision is very importing. From Contarina, it shows that with technical expertise, with the involvement of people, and consistent work, it is possible to have technical solutions for almost everything. And the fact that they are now at eighty-five percent diversion, and are aiming for ninety-six percent – it shows that they actually have the technical capacity to get there. This technical expertise from Contarina, with door-to-door collection and pay-as-you-throw, and now looking into residuals – it’s something to take home.

TOS: Representing San Francisco at the workshop was Jack Macy – Zero Waste Coordinator at the City and County of San Francisco Department of SF Environment. And as we heard from Joan Marc Simon, San Francisco was unique in how it just went straight for zero waste and learned along the way. Jack Macy drove home this point to us when we spoke with him, and was very clear about how important a zero waste goal was to building a circular economy.

Jack Macy: Zero waste is an important vision, and the value of setting a zero waste goal is to say that we want to keep striving to become more and more sustainable, and utilise all materials – seeing the inherent value of the embedded resources and energy in materials. It’s the same with the circular economy – it’s just another way of looking at it. Essentially, we have an unsustainable linear system and we need to move to a circular economy for conservation of resources, for protecting our environment, and for other social and economic benefit.

So equating the circular economy with zero waste is really important, but I would not let perfection be the enemy of the good. And if you wait to have the most comprehensive policy where you address all potential questions, you can just keep delaying and delaying. So, for example, there’s a real value in setting a goal for zero waste and setting a zero waste policy even if you haven’t figured out how you’re going to ultimately get to zero waste – or whether it’s even possible to get to zero. It may not be possible now to get to zero, but if we always have that as a goal, we keep striving to look at all the decisions we make and question how it helps us lead towards zero.

I think it’s important to create a policy framework to steer us towards the circular economy where we don’t have to have every single step of the way figured out, because you can keep raising questions and concerns and saying we need more research – and that just becomes a delay tactic. And until you put forth that vision, people can say, “Well, we’re not on the same page with that, so I’m going to go ahead and invest in incineration”, which is inherently a linear economy component and works against the circular economy. But if we have a circular economy policy or vision, without every little piece being addressed, we have a map to say that investing more into incineration does not fit into that.

So my recommendation for the EU is that there be a strong package setting very ambitious goals, so that everybody is on a level playing field moving together with the impetus of that policy, and not leaving it just to an uneven market place that doesn’t factor in the real cost or internalise all the externalities that we have. So, we cannot rely on the market place – we need to have government set strong and important policy and set clear roles, and that can help channel proper investment.

TOS: Great points there from Jack Macy.

Well as you can hear from our briefing, a lot of valuable knowledge and experiences were shared in Brussels last month, and there is much for the commission to take in and digest.  We have yet to see how this will play out, and indeed while there is hope for the new package – that it will be more ambitious and go further than before – there is quite a bit of scepticism too. It would be a perfect opportunity to bring in stronger waste targets and promote the waste hierarchy – with a greater emphasis on reuse and redesign – but we have to wait and see.

9
February
2015

Organics Recycling in France: How New Compost Standards & Incoming Laws will Change the Landscape

TOS31_Feature Image_Compost_France

This episode corresponds to Lesson 5 of our online course.

EPISODE SUMMARY

On today’s episode, we’re taking a look at the new compost label and quality assurance system designed by the French national network for the collection and recycling of biowaste, Compost Plus. We’re joined by Thomas Colin of Compost Plus who gives us a detailed look at the new system and what it will mean for organics recycling in France. We examine how strict the standards are and how they will be enforced, the reasons for creating them and the issues with the pre-existing standards, how the new system will benefit the French compost industry and the agricultural sector, and the challenges they faced in creating these standards.

We also get an update from Thomas on source separation in France, the new guidance manual developed by Compost Plus and what it will do, and about the new Energy Transition Law – which is currently being reviewed in the Senate and, if passed, will greatly impact the landscape for sustainable organics collection in France.

 

MADE POSSIBLE BY ecovio® FROM BASF

ecovio® is a high-quality and versatile bioplastic of BASF. It is certified compostable and contains biobased contentThe main areas of use are plastic films such as organic waste bags, dual-use bags or agricultural films. Furthermore, compostable packaging solutions such as paper-coating and injection molding products can be produced with ecovio®. To find more information, visit their website.

 

FEATURED EVENTS

Save The Planet 2015 Waste Management & Recycling Exhibition. March 11-13, 2015. Sofia, Bulgaria. Organiser: Via Expo.

Responding to the growing demand of eco-technologies and an interest in wider implementation of advanced know-how In South-East Europe, ‘Save the Planet’ is a timely event. It will help business and municipalities to increase their investment activities in resource efficiency, landfill rehabilitation, construction of new modern facilities and infrastructure.

 

EPISODE SLIDESHOW

 

Transcript coming soon.

(more…)

TRANSCRIPT

 

Compost Plus and the French Situation

 

Q: Can you tell me about Compost Plus and what you are up to in France at the moment?

Thomas Colin: Compost Plus is a network of local authorities all involved in composting and separate collection of biowaste in France. There were six members at the beginning in 2009, and now we are sixteen members, which represent around 1.3 million inhabitants. It is important to notice that Compost Plus is a fully independent association and there is no money from private companies.

All our resources are from members’ fees and the goal of the association is to promote the collection and develop separate collection of biowaste in France. We use different methods, like communication. We communicate on separate collection of biowaste in many conferences and meetings all over France, and we organise every two years specific working days on that field, inviting councillors and technical agents.  We also do a little bit of lobbying; we’re involved in different regulation working groups, and we’re also members of the European Compost Network – which is a lobbying group of European experts with who we share the same vision about the way to recycle biowaste.

And finally we have a few projects – two of them are finished this year. First is a quality assurance system for composting plants, and compost from biodegradable waste. The second one is a guidebook on separate collection of biowaste, giving the reasons why it should be developed and aiming to spread the best practices. There is one project still in progress; it’s an observatory of local policy, aiming to evaluate the economic and environmental impacts of separate collection of biowaste.

Q: Just to clarify – you work solely with municipalities that source separate their organics?

TC: Yes that’s correct, they are all involved in separated collection of biowaste – all involved in source separation.

Q: Can you give me an overview of the situation in France regarding source separation, and composting standards, before your system came in?

TC: In France the separate collection of biowaste is really unpopular at the moment. There is only maybe three to five percent of the population involved in this type of collection. So it was essential for us to write this guidebook in order to demonstrate the feasibility of this industry.

And in terms of the compost context in France: the French quality standards were not sufficient enough for the agriculture industry. They were asking for stronger external control, more traceability, and clearer specification. For instance, there was no clear difference on packaging requirements biowaste compost and municipal solid waste compost, so this was a fear for operators that the user would be mistaken and would lose confidence in the industry, and finally would prefer not to use compost anymore on their farms. So that’s why Compost Plus found it necessary to build this new quality assurance system. It’s called ASQA – the translation in English would be Soil Improvers Selected and Quality Certified.

 

Introducing the New Compost Quality Assurance System

 

QWhen did the work on the quality assurance system start?

TC: The work started two years ago. It was a big collaborative work. All the stakeholders were involved in the project: Compost Plus with its members, but also the ADEME (the National Agency of Energy and Environment) from which we received some funding as well. The Agricultural Chamber of France, which represents all the local agricultural chambers, was also involved. The FNAD, which is the federation representing private companies. A few other associations, like the European Compost Network, and the Composting Farmers of France, and the certification bodies were also involved.

I would like to say that the support of the Agricultural Chamber of France was really important – they brought us a technical as well as political support. Actually two press releases have been co-written and published together, one of them during the last Paris International Agriculture Show. This collaboration was really strategic for the wide acceptance of the project by users, because four years ago the Ministry of Ecology led a similar project of the National Composting Charter, including altogether the urban compost, biowaste, green waste, municipal solid waste compost, but the project eventually collapsed because they didn’t get the confidence of the agricultural industry.

Q: Did the collapse of the previous project make it more difficult for you then to set up this new system and label?

TC: Yes, well, what was difficult was gathering all the stakeholders around the table – the private companies, the agricultural industry, the local authorities, and technical experts as well.

Q: So there are quite a lot of players involved…

TC: That was a lot of players, yes. That was one of the challenges – to get everybody around the table, and finally, to make sure the final document was fully approved.

Q: And that process took two years.

TC: It was two years of work, yes.

QThe quality assurance system has just launched last year in September, so it’s still very new. And we touched on this already, but can you tell me the reasons for making this new label?

TC: There were a few reasons for making this new label. For users, the priority was to give them more traceability, more control, more warranties, and better quality. For operators, the label allows them to secure their outlet, and makes the market more lasting for the future. As I said, it was also a clear way to mark the difference between biowaste compost and other urban compost like municipal solid waste compost.

Let me say one more thing. In relation to the French context, there was a lack of quality assurance systems in France, actually. Most of the plants use ISO Standards, which focus particularly on management, but nothing on the product quality. So the project was to create this integrated system based on both management and product standards.

 

Compost Label Criteria: Just How Strict Is It?

 

Q: How strict is this new system, and the compost label – what criteria did you put in place and what does it cover?

TC: First, the label is open to any plant, public or private, even if it was a public initiative at the beginning, that composts biodegradable waste separately collected. Meaning that municipal solid waste or sewage sludge is not allowed and can’t be part of any product from this label. Compared to what was done before, the label is a lot stricter: there are thirty-six requirements for quality management, environmental management, and product quality.

A big part of the label is inspired by ISO Standards, which means that the quality policy and the procedures are written, the internal communication done, and information is given to operators on the plant. And there are also internal controls done every year to make sure the plant is still in line with the label requirements.

About the product, there is also a threshold for pollutants, in line with the European Eco label for soil improvers, which are stricter than the French national standards, especially on heavy metals content and impurities.

Q: In terms of the operational aspects – what steps will be taken to ensure operational quality in the compost plants, and so on?

TC: Everything has to be recorded: all the composting operations during the process and the composting parameters such as temperature and moisture. Everything has to be recorded and independent certification bodies can ensure that the requirements are respected. At least one external control is done per year, and each product is sampled for external laboratory analysis. There is also internal analysis required, and there is a particular attention given to pollutants that are likely to pass the allowed thresholds. For instance, when a threshold once, the implicated parameters are analysed on all the following batches for one full year. Aside from the agronomic criteria, the organic matter and nitrogen content are analysed on every batch.

Q: Tell me a little bit more about the traceability.

TC: One goal of the label was to bring more traceability, as I said. So, the work on the platform starts by creating input batches. Each batch is followed during the full process from the first stage to the final product, and at every stage of the process, the operators have to know the exact composition of every batch. That means that each kilo of input or output is recorded.

 

Dealing with Costs and Expectations

 

Q: Were there any stumbling blocks or issues you had in relation to designing the quality control aspects of the system?

TC: Well, the main challenge was to create a label complying with farmer’s expectations and operator’s limit in the field. So we had to deal as well with the existing rules and practices that sometimes can be hard to change, even just a little bit. So we tried not to revolutionise everything, and to retain most of the best practices already implemented on the field.

One challenge, as well, was to contain the implementation costs of the label. That is why operators have to do part of the control – I spoke about internal control already. So they are doing that internal control and sampling the product. And as the label has some similar requirements to the ISO Standards, we made it fully compatible with them. Thanks to this the implementation costs are reasonable, I would say. Even more for operators already ISO certified, because when the certification body is at the site, it can control parts of the two systems at the same time.

Q: So it ends up not costing the operator as much in that case…

TC: Exactly, so that is why I call this label an integrated label. When you get a contract with a certification body, this label will cost a lot cheaper for operators already ISO certified.

Q: And how has the reaction been so far?

TC: Well for the moment, five plants are doing the work to be certified. Maybe the first certification could open between April or May, but for the moment we haven’t done any communication – we are waiting for that first certification before making any conclusions.

Q: Can you tell me more about who will benefit from this new label, and how?

TC: Those who benefit will be every stakeholder of the industry. Users will benefit from this label because it gives them more traceability, more control and more quality. Operators will benefit because it secures their outlets. Even, I would say, by extension the consumer who is buying food products grown on farms using certified compost, and finally as well it benefits the national authorities by increasing the quality of the national market.

 

The Question of Biowaste From MBT Plants

 

Q: We mentioned before the trouble you had to bring all the stakeholders together around the table, but you’ve had a few other issues too, like deciding whether or not to include mechanical biological treatment plants (MBT) plants. Would you care to talk a little more about that?

TC: Well that was one of the questions, whether this label should include the municipal solid waste compost from MBT plants and other sludge sewage compost as well or not. In the end we decided to make this label apart, because Compost Plus members are not familiar with those plants, so it was too complicated for us to imagine creating a label integrating all urban compost. We didn’t want to make a label that confused the user, so it was better for us to separate this initiative.

Q:  Was there any pushback on this decision, or did you have any trouble defending it? 

TC: No, actually they understood this position and today they are working on their own certification label as well on their side. So we’re happy because our initiative gave them the same idea and hopefully with their label they will try to increase the quality of their compost.

Q:  Of course our stance is that source-separation is the best way to go for organics recycling, but are MBT plants popular, or gaining popularity, at the moment in France?

TC: I will say that for the moment the local authorities are waiting for a signal from the national authorities. There are no clear national strategies on how to recycle biowaste. Some local authorities chose to do separate collection of biowaste, others chose to do MBT – but there are few of them, and for the moment most of the local authorities haven’t done anything yet.

 

Source Separation of Organics & The Energy Transition Law

 

Q: This is a good transition to talk about what’s happening in France more generally now with organics recycling and source separation. It’s an exciting time at the moment in France – can you tell us more about why?

TC: Well there is a big regulation project called the Energetic Transition Law. In this initial project – supported by the new Minister of Ecology – there is one goal, which is to generalise source separation of biowaste by 2025. So this will be the strong signal I was talking about for local authorities to favour separate collection of biowaste all over the country.

It will also be a really important measure when you think about the international context of climate change and also in contemplation of the next 21COP held in Paris in November (a summit on climate held in Paris at the end of the year), and this measure will be strong contribution from France to reduce our environmental waste impacts. Because we have to know that thirty percent of human methane gas emissions are from landfilling.

So about this Energetic Transition Law – in a few days the Senate will examine the law, and their conclusion should be delivered in the middle of February, so in two weeks, maybe the national situation will totally change.

Q: You’re busy right now talking to the senators and so on about separate collection to spread the word, and this brings me to the source separation guide book (or manual) that you’ve produced (published 5th February). How long has it been in production?

TC: It was also two years work, actually. It’s a book that gathers many, many successful experiences from all around France about source separation of biowaste. There are more than twenty local authorities that have contributed to this guide. And we will officially publish on the 5th of February, so then we will widely spread it to local authorities.

Q: Can you tell me why there is so little source separation in France at the moment, is it just a question of economics or is there much opposition to it?

TC: I wouldn’t say that there is many people against source separation of biowaste in France, but there are still the same people and local authorities defending – and that’s normal – their investment and what they have done. So we can’t say that France is MBT, because some of them are, but some of them are in favour of source separation of biowaste.

Q: Right so there are just a lot of different voices at the moment.

TC: Yeah, it’s a lot of different voices, but most of the people are just waiting for the conclusion.

Q: But municipalities might gain the confidence to start source separation schemes now thanks to this guidance manual?

TC: Yeah that’s true. That is one of the goals of this manual to show the local authorities that source separation of biowaste works everywhere – in urban areas as in rural areas. And yeah, we want to demonstrate that it is working and it’s feasible technically and economically. Because most of the time the argument is that separate collection of biowaste costs more than, for instance, MBT. But this guidebook shows that the twenty local authorities can contribute to this book haven’t got more costs than the national average.

The Future For Compost Plus and France

 

Q: It will very much depend on what happens with the Energetic Transition Law, but what is the focus for Compost Plus then in the next few years?

TC: Well first of all our next goals will be to make sure the ASQA label is implemented everywhere by local authorities in as many plants as we can. And in relation to the Energetic Transition Law, if the law is in favour of source separation of biowaste, we might have to focus on how we can educate new local authorities in the way of developing source collection of biowaste.

Q: It will be a very busy time, then! And it’s a very busy time for France, too – I’m sure you’re excited for what the future holds.

TC: Yeah, that’s true. The situation can totally change in a few days, and I’m sure this is because of this unclear situation that there is this debate in France. In all other countries in Europe, the national law is clear so there is no debate, and then source separation of biowaste is well developed. As we see in Germany or in Italy, when the national strategy is clear, the local authorities know that they are supported, so it’s easier for them to…to

Q: …to make the change…

TC: To make the change, exactly.